Contact & ordering

Find the right path
for your business.

Explore the system, prepare your purchase or find the support path for the environment you already use.

Email us: hello@ordexis.one — product questions, ordering, press, partnerships or anything else. We read everything sent here.

If you booked a service with a business using OrdexisOne, that business manages your service, account and billing questions.

Buying OrdexisOne

Prepare for the system
you want to operate.

Use the purchase application to review the available plans and the commercial terms for your order. The marketing pages explain the capabilities so you can identify the workflows your business needs.

Your services and territory
Consider what customers can buy directly, what needs an assessment, and the service areas and pricing rules your business uses.
Your people and locations
Review the staff roles, field workflows and location controls your current operation needs, together with the standards you want to share as it grows.
Your business identity
Prepare the brand, business details and domain choices that will identify your dedicated environment.

Your OrdexisOne deployment

Use the contact supplied with your system.

For help with the OrdexisOne environment your business purchased, use the support arrangements or authorized company contact identified in your order or deployment documentation.

Include your business and location, the page or workflow involved, and what you were trying to do. For privacy, account or access matters, use that authorized contact to establish the appropriate next step.

Reporting an accessibility barrier

A service booked with another business

Contact the company doing the work.

Use the service company's website, the contact details in your booking or invoice, or its branded customer account. That company handles questions about appointments, quotes, completed work and payments.

Where customer support is enabled, its portal lets you open a ticket, exchange messages and review the conversation and status with that company's team.

How the customer portal works

Before you choose

Get the detail behind
the product.

Explore the complete workflow, see it in the context of your trade, or review how access and recorded activity work.