Routine and recurring cleaning
Set up the regular service, its quantities or pricing model and the supported recurring arrangement. Recurring appointments and billing rules preserve the continuing commitment after the first booking.
Sell the clean the home needs, prepare the people doing it and keep the customer coming back. OrdexisOne brings your cleaning offers, property instructions, recurring appointments, field work and billing into one branded operation.
A first deep clean, a recurring home and an empty move-out property each need their own scope. Keep those distinctions in the service the customer buys and the instructions your team receives.
Use your service catalog to define the work included, available additions and applicable price rules. The customer can understand the offer before purchasing, and the office has a clear reference when arranging the visit.
Set up the regular service, its quantities or pricing model and the supported recurring arrangement. Recurring appointments and billing rules preserve the continuing commitment after the first booking.
Give more involved work its own service definition. Conditional questions capture the property and scope details you require, while supported add-ons and fees explain the extras included in the purchase.
When the home or requested scope needs review, collect an in-person quote request. The office arranges the visit and prepares the offer, then follows up on the customer's decision to schedule accepted work.
Use recurring patterns for ongoing customers and one-off appointments for occasional work. Staff calendars help the office review assignments and make changes while keeping the property and service context with the visit.
Assigned staff use your branded PWA to see their stops, service information and property details. Access arrangements and the purchased scope help the team prepare for the actual home they are entering.
Capture travel, on-site and hold time against the visit. Field reports give the office context for hazards, incidents or other observations that need attention, rather than leaving the next person to reconstruct what happened.
The office can edit appointments, reassign staff or arrange a follow-up. Supported customer rescheduling follows your configured rules, preserving the connection to the service already on the account.
Where your cleaning operation uses configured input profiles, connect scheduled services to the products and quantities required. Route manifests support picking, loading and mixing, while field records capture used, wasted and returned quantities.
Equipment records, eligible assignments and maintenance work orders provide an operating history for the assets your teams depend on. Keep those preparation details connected to the business that schedules the work.
Explore service inputs →Your customer's account should be useful between visits. Keep the service schedule, invoice and support conversation together under your company's brand.
Preserve invoice line items, totals, PDFs and payment history. Configured invoice automation supports the timing and cadence of recurring work, with outcomes and logs for office review.
Supported e-transfers reconcile automatically when all configured security measures match. A security mismatch sends that exception to the office for review.
Explore invoicing →The portal provides upcoming services, supported rescheduling, invoices, payment options and account actions. Customers can raise service questions through support conversations and reorder eligible services, packages or contracts.
Explore customer self-service →Use your identity across the dedicated environment and branded email templates. When you add locations, selected catalogs, geography and operating settings can remain shared or local according to your business structure.
Explore multiple locations →Configure your offers, team workflows and account experience in OrdexisOne. Advanced capabilities depend on the chosen plan, configuration and connected providers.