Multi-Location Control

Shared standards. Real local operations.

Build a network of operating locations with their own identity, service geography, time zone and authorized teams. Decide what a parent shares, what a branch controls and how changes reach the people delivering the work.

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Keep each location's identity, services and office work connected.

Establish the operating location

Give each branch the details that make it local.

Create an independent location or adopt configuration from an authorized parent. The location becomes both a public-facing branch with controlled access for the people managing its work.

Business identity and contacts

Set the name, description, address, region and country. Record the business contact name, phone and email, and choose the operating time zone used for local appointments and business dates.

The office can search and filter locations, open their details and see which location they are working in.

The public address

Choose a platform subdomain or custom domain as the main web address. Set whether it applies to one location or its branches, activate it and use the available checks and requests for domain routing and security certificates.

Web address options depend on your system setup and authorized location rules.

Operating status

Manage Active, Coming Soon, Closed and Maintenance states. Record an opening date for a coming-soon location and use permitted activation, deactivation, duplication or deletion actions as the organization changes.

Core identity information can be maintained without losing the location's role in the wider operation.

Service geography during setup

Create the footprint the branch will actually serve.

The location-creation workflow combines business identity with detailed geographic setup. Set a center point, search available geography and choose the administrative or service boundaries that define the location's working area.

Choose and organize boundaries
Select multiple or nested boundaries, review them in map and list views, apply colors and build boundary groups. Add or remove the areas used in the creation workflow.
Define the operational divisions
Build route or service-area divisions within the setup. Keep the serving location, coverage and delivery area with each property.
Extend the area deliberately
Create named manual boundary extensions using freehand or follow-along shapes. Move drawing points, undo changes or clear the drawing while establishing the service footprint.
Apply the geographic price rule
Set a percentage or fixed price adjustment, and choose whether it is included in the service price or presented as a surcharge.
Explore Geography and Service Areas 

Choose what is shared by business domain.

A common brand does not require common local prices. A shared service catalog does not require every staffing decision to come from the parent. Govern the relevant domains separately.

Identity and communication

Branding and email templates can follow the standards the organization chooses to share. Keep the public and customer experience consistent while retaining the permitted local identity.

The commercial offer

Services, categories, quote setup, service prices, contract templates, packages and discounts can have their own sharing rules. Local taxes, invoices and payments remain with each location.

People and delivery

Share reusable materials and job instructions where appropriate. Local service areas, routes, schedules, staff, customer records and financial information stay with each location.

Connected-service configuration

Connection credentials remain private to each location. Sharing reusable business setup does not share sensitive credentials or the location’s day-to-day records.

Live-linked

Continue receiving governed parent changes for the chosen domain. Use this where the parent needs to maintain an ongoing operating standard.

Copy once

Begin from the parent's configuration and then manage it locally. Give a location a useful starting point while preserving subsequent local ownership.

Independent

Keep the selected domain outside inheritance. Let the local operation maintain the configuration it is responsible for.

Relationships with explicit decisions

Control how a location joins and receives changes.

Managed locations connect to their main business automatically. Attaching an existing independent location requires its administrator’s approval. Relationships can be pending, active, suspended, rejected or revoked, giving the organization a record of the operating arrangement.

Authorized users can approve or reject a request, suspend or revoke a relationship and set sharing rules for each area of the business. Where supported, allow local editing, lock branch changes or let a local edit stop future parent updates to that setting.

Preview the impact

Review the evidence, dependencies and warnings before applying a change. Where the records support it, compare the versions involved to understand the proposed differences.

Manage the child decision

A child can accept or deny a parent proposal under the applicable policy. Supported controls can lock child editing, copy settings during creation or send approved changes to participating locations.

Keep the rollout visible

Publish approved groups of parent changes and review delivery and recorded history. See what was proposed and which changes reached each location.

Authorized work in the right place

Keep the current location clear to administrators.

Administrators can switch only to locations they are allowed to access. The system keeps the current location visible.

That separation matters when one office oversees multiple teams, while local administrators manage the services and customer work assigned to their own operation.

Keep the local service relationship intact

Local geography and time zones inform the work at the property. The applicable configuration determines available services, pricing and the operating rules used by the location.

Customers, field teams and administrators work within their assigned locations, while parent policies govern the settings the organization chooses to maintain together.

Build the network around the way your business operates.

Use location controls for branches, franchise relationships or multiple operating areas. The same feature supports shared standards and local ownership across your configured services and industries.

Advanced sharing, web addresses and access across locations follow your system rules and permissions. Geographic creation tools establish the footprint during location setup.

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