Geography & service areas

Make the address part of the operating decision.

Connect where you sell, what you offer and who delivers the work. OrdexisOne carries the customer's property through service coverage, location-specific pricing, scheduled work and the field operation.

Order Now →
Configured service coverage retains the operating location behind distinct customer propertiesIllustrative Maple Services geography. The closed Maple West LOC-01 coverage boundary contains 72 Oak Street and 18 Market Street and excludes the upper-right example property. The 72 Oak service scope is 1,200 square feet of driveway and patio, excluding the house. The 18 Market commercial floor scope is 2,700 square feet with the office excluded. Their covered addresses retain Maple West and its applicable catalog. Coverage checking and measured service quantities are separate information; an address alone does not measure the work or complete a purchase. This is schematic business geography, not real verified coverage.Maple West coverage72 Oak18 MarketOutside WestOAK STREETA serving location for each property.72 Oak StreetSurface cleaningDriveway + patio · 1,200 sq ftInside West coverage18 Market StreetCommercial floor care2,700 sq ft · office excludedInside West coverageMaple Services · LOC-01The location supplies the applicable catalog.Illustrative configured areaMeasured service scope is retained separately.Maple West · service coverage72 Oak18 MarketOutside WestOAK STREET72 Oak StreetSurface cleaning1,200 sq ft scope18 Market StreetFloor care2,700 sq ft scopeLOC-01 · Maple Services catalogCoverage and service measurement stay distinct.
Start with the property

Qualify the location before the customer builds an order.

A customer should see the services your business can deliver at their address. Property entry and verification connect the request to the serving location and your configured boundaries and routes.

The public host and operating context help resolve the location behind that customer experience. Coverage is checked before the buyer spends time building an unavailable order.

Explore the location-aware storefront →
Address and operating location
Establish the property being served and the business location responsible for it. Carry that context into the service selection and subsequent customer record.
Available services
Present the catalog that applies to the property and configured location. The same geography can inform which offers are eligible and the commercial rules used to calculate them.
A useful quote exception
When the requested work needs an assessment, the quote-visit request preserves the property, contact and scope information for office scheduling.

Build an operating area that reflects your business.

During location creation, combine recognized boundaries with the additional shapes your service area needs. Organize the result so sales and operations can use it.

Selected districts and a manual extension become configured service-area divisionsFictional geography illustrating location creation. Central District and East District are two selected administrative areas grouped into the Core service area. Their shared boundary remains visible. A contiguous seven-node manual polygon named Riverside extends the coverage to the east and is configured as a separate Riverside service area. A center marker sits inside the Core area; it does not imply a circular coverage radius or nearest-branch assignment. The district names, roads and shapes are illustrative, not actual OpenStreetMap geography. The image describes setup during location creation, not complete editing of an existing location.Build the area your teams will serve.Location creation · illustrative geographyCentralSelected districtEastSelected districtCenterRiversideExtensionCore service areaCentral + East districtsRiverside service areaNamed manual extensionDefined boundaries become usable operating divisions.

Use established geographic areas

Set a location center, search OpenStreetMap geography and review administrative levels. Select multiple or nested boundaries using the map and list views, assign colors and organize boundary groups.

Extend the footprint where it makes sense

Create named manual boundary extensions with freehand or follow-along drawing. Node editing, undo and clear controls support precise setup when a recognized boundary does not describe the area you serve.

Create usable operating divisions

Build route or service-area divisions from the geographic setup. The same structures give the business a foundation for staff assignment and route-aware work.

Explore service-zone setup →
Geography with a commercial purpose

Apply the price policy for the place being served.

Different operating areas can carry different service costs. Configure geographic price modifiers so the offer reflects your approved local policy instead of leaving the adjustment to a separate office calculation.

Geography works alongside the selected service, quantities, property conditions and other configured pricing rules. The customer receives the resulting offer through the pricing journey.

Explore rule-based pricing →

Fixed or percentage adjustments

Choose the supported modifier appropriate to the area. Maintain the geographic rule with the operating footprint that gives the adjustment its context.

Clear price presentation

Decide whether the modifier is included in the service price or presented as a surcharge. The visible offer follows the configuration your business uses.

The service area selects a configured geographic price policy and how its adjustment is presentedIllustrative geographic policies for surface cleaning. Two example properties each have a measured 20-by-30-foot, 600-square-foot paved service area, shown in orange beside an excluded house. Property A is in the Core service area, configured with a fixed geographic adjustment presented as a visible surcharge. Property B is in Riverside, configured with a percentage geographic adjustment included in the service price. These are example area settings, not production prices. No rate or final price is asserted; the geographic rule is configured by the business rather than inferred from terrain or distance.Same service, local price policy.Example area settings · surface cleaningABCoreRiversideA · CoreFixed adjustmentShown as a surchargeB · RiversidePercentage adjustmentIncluded in service priceBoth properties · 600 sq ft of surface workThe applicable area selects the configured price policy.
The geography continues after qualification

Use the same place to organize the people and work.

The property is relevant to the office, the field team and the sales representative. Geographic context carries through the connected workflows instead of becoming a detail that must be entered again.

Staff and route assignments

Assign staff to routes or geographic work for the relevant business date and location. Give the field portal the route and property context used to prepare and execute the assigned day.

Explore assignment and dispatch →

Property-level field activity

Staff can use supported geobox entry and exit, location updates and manual assistance to record work at a property. Driving, on-site and hold time provide an operating history around the location.

Explore the field workspace →

Territory-based outreach

Choose geographic boundaries or a custom campaign area, build lists of thousands of homes and organize door-to-door work. Sales through the commerce engine retain campaign, representative and property attribution.

Explore geographic sales campaigns →

Keep local ownership clear as the business grows.

Each operating location has its own identity, geography and time zone. Multi-location controls can govern geofences and routes separately from branding, services and pricing, using the permitted relationship between parent and local operations.

Authorized administrators work in the permitted location context. Shared configuration can follow live-linked, copy-once or independent policies where enabled, with the appropriate local control.

Explore location governance →