Structure and hierarchy
Headers, footers, dividers and spacers organize the message. Columns and containers give you control over grouped content and nested layouts.
Create reusable customer messages with a native visual editor, responsive layouts and live business fields. Control the composition, the details and the presentation before the email reaches a recipient.
Your team can maintain the content inside the same platform that holds the customer, order, service, invoice and contract context.
Order NowDrag, drop and reorder blocks. Edit nested structures and columns, format rich text, add links and images, and choose the content and destination of each button.
Headers, footers, dividers and spacers organize the message. Columns and containers give you control over grouped content and nested layouts.
Use text, images, buttons and social links to explain the event and give the recipient a relevant next step. Rich-text formatting helps make the important information easy to find.
Tables support structured information. HTML blocks and supported HTML import choices let the team bring existing content into the editor and review the rendered result.
Search the available merge-tag library and insert customer, business, order, invoice, service, contract and other supported dynamic fields. The template can adapt to the recipient and business event through the data available to that message.
A service company can communicate the work in the customer's context. An office can use invoice-related fields in the relevant billing message. An agreement-based operation can bring available contract information into its content.
The same editor supports these different uses; the configured message and available merge fields determine which information belongs in the email.
Explore operational communicationsUse global template styles to establish a consistent foundation. Apply the supported controls to individual content and layout elements as you compose the email.
Preview desktop and mobile output and inspect the rendered message before saving or testing. Check the hierarchy, links, images and supported dynamic content in the composition you have built.
Send controlled test messages from Email Templates. Use the output to assess how the configured template communicates before it becomes part of a customer workflow.
The editor supports a deliberate bulk test with a typed confirmation. That separate step makes the broader test an explicit choice.
Email delivery uses the supported mail service configured for your business. General Settings maintains SMTP or mail delivery; preview and controlled template testing belong to the email editor.
Browse and search templates, create new content, edit an existing template or duplicate one as a starting point. Preview output and delete eligible templates as the library changes.
A shared library gives staff a maintained foundation for branded lifecycle messages. Keep the business language, presentation and relevant dynamic fields together as services and operating requirements evolve.