Online payments

A clear bill.
A direct way to pay.

Customers can review what they owe, understand the service behind the amount and use the payment options you have set up. Invoices, payment history and the next service stay within your branded customer experience.

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The customer can understand the remaining balance against the completed workJordan, C-086, 86 Cedar Avenue. September 10 surface service covered 20 by 30 feet, 600 square feet, and completed at 11:10. Invoice I-621 totals 180 Canadian dollars, 100 is recorded paid and 80 remains open. The remaining balance can use configured payment options; no additional payment is asserted.Jordan · 86 Cedar AvenueC-086 · invoice I-621 · CAD600sq ftSurface cleaning20 × 30 ft10 Sep · completed 11:10Invoice total$180Recorded payment$100Balance to pay$80Use the payment options enabled for this invoice. The remaining balance is explained by the completed work and recorded paymentJordan, C-086, at 86 Cedar Avenue has invoice I-621 for a completed 600-square-foot surface-cleaning visit, measuring 20 by 30 feet, on 10 September at 11:10. The invoice totals 180 Canadian dollars, 100 is recorded paid and 80 remains open. Available payment options apply to the remaining balance; no additional payment is shown.Jordan · 86 Cedar AvenueC-086 · I-621 · CAD600sq ftSurface cleaning20 × 30 ft10 Sep · completed11:10Invoice total$180Recorded payment$100Balance to pay$80Use the payment optionsenabled for this invoice.

Your payment options

Make the next action clear.

The invoice leads into the payment methods enabled for your operation. Customers can act on the balance while the office retains the associated billing record.

Pay the invoice by card.

Customers can pay by card from the invoice using your payment setup. The payment stays with the invoice record, with its status and payment history available for review.

Card payments use your Stripe connection and the payment options enabled for your business.

Use the e-transfer path.

Where enabled, customers can follow the available e-transfer payment or reporting options. The reconciliation system scans the configured payment mailbox and automatically reconciles a transfer when all configured security measures match.

A security mismatch goes to office review. Routine matching transfers do not require someone to approve each payment.

Explore automatic reconciliation 

Payment at purchase

Carry the buying decision through checkout.

The agreed scope and payment belong to one purchasePriya’s O-720 at 18 Market Street selects 2700 square feet of floor cleaning for 210 Canadian dollars. The 60 by 50-foot footprint excludes a 30 by 10-foot office. Agreement A-720 has two pages and terms T-720v2; Priya signed October 2 at 10:14. Payment P-720 was recorded at 10:16. Office scheduling is next, not completed by the signature or payment.O-720 · Priya · 18 Market StreetSelected floor service · $210 CADOffice2,700sq ft selectedA-720 · 2 pagesTerms T-720 · v2Priya signed · 10:142 OctoberP-720 · payment recorded$210 · 10:16The purchased work is ready for office scheduling. The signed scope and recorded payment stay with the purchased workPriya’s O-720 at 18 Market Street selects 2,700 square feet of floor cleaning for 210 Canadian dollars. The 60-by-50-foot footprint excludes a 30-by-10-foot office. Agreement A-720 has two pages with terms T-720 version 2. Priya signed on 2 October at 10:14; payment P-720 was recorded at 10:16. The office still needs to schedule the work.O-720 · Priya18 Market Street2,700 sq ftFloor cleaning$210 CADOffice excludedA-720 · 2 pagesTerms T-720 · v2Priya signed · 10:142 OctoberP-720 · payment recorded$210 · 10:16Purchased work is readyfor office scheduling.

Online payments also support the initial service purchase. An available offer can continue through sign-in, the required terms and your payment setup to create an order.

Recognize the customer.
Existing customers sign in; new customers register with their identity and contact details. Checkout connects the transaction to that account.
Complete the agreement.
Customers review the required terms. For a supported single-contract purchase, the signer reviews the document, supplies their legal name and declaration, and uses the enabled typed or drawn signature method.
Choose the available method.
Use an available saved payment method or enter a new one at checkout. Customers can choose to save the new method for future purchases that support it.
Complete the purchase.
Stripe checkout keeps the selected service and customer details with the order for your office to fulfill.
Explore the complete purchase experience 

After the transaction

Give customers a reason to return to their account.

Payment history lives alongside service details, invoice documents and upcoming visits. Customers can view existing saved cards in their profile and use the supported account and notification controls.

Contract customers can review their cancellation terms and, where applicable, confirm the calculated early-termination fee and continue through the supported payment flow. The consequence is visible before they confirm the request.

With customer support included on Business, customers can open a ticket about their service and follow its conversation and status. The office can review the connected invoice and payment history when resolving the question.

Explore customer self-service 

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