Online payments

A clear bill.
A direct way to pay.

Customers can review what they owe, understand the service behind the amount and use your configured payment options. Invoices, payment history and the next service stay within your branded customer experience.

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The customer can understand the remaining balance against the completed workJordan, C-086,86 Cedar Avenue. September10 surface service covered20x30 feet,600 square feet, and completed at11:10. Invoice I-621 totals180 Canadian dollars,100 is recorded paid and80 remains open. The remaining balance can use configured payment options; no additional payment is asserted.Jordan · 86 Cedar AvenueC-086 · invoice I-621 · CAD600sq ftSurface cleaning20 × 30 ft10 Sep · completed 11:10Invoice total$180Recorded payment$100Balance to pay$80Use the payment options enabled for this invoice.

Configured payment options

Make the next action clear.

The invoice leads into the payment methods enabled for your operation. Customers can act on the balance while the office retains the associated billing record.

Pay the invoice by card.

Customers follow the configured card-payment experience from the invoice. The payment stays connected to the relevant financial record, with invoice state and payment history available for subsequent review.

The card integration uses your configured Stripe setup. The experience depends on the payment capabilities enabled in your deployment.

Use the e-transfer path.

Where enabled, customers can follow the supported e-transfer payment or reporting flow. The reconciliation system scans the configured payment mailbox and automatically reconciles a transfer when all configured security measures match.

A security mismatch goes to office review. Routine matching transfers do not require someone to approve each payment.

Explore automatic reconciliation

Payment at purchase

Carry the buying decision through checkout.

The agreed scope and payment belong to one purchasePriya’s O-720 at18 Market Street selects2700 square feet of floor cleaning for210 Canadian dollars. The60x50-foot footprint excludes a30x10-foot office. Agreement A-720 has two pages and terms T-720v2; Priya signed October2 at10:14. Payment P-720 was recorded at10:16. Office scheduling is next, not completed by the signature or payment.O-720 · Priya · 18 Market StreetSelected floor service · $210 CADOffice2,700sq ft selectedA-720 · 2 pagesTerms T-720 · v2Priya signed · 10:142 OctoberP-720 · payment recorded$210 · 10:16The purchased work is ready for office scheduling.

Online payments also support the initial service purchase. A qualified offer can continue through account access, the applicable terms and configured payment into an order.

Recognize the customer.
Existing customers sign in; new customers register with their identity and contact details. Checkout connects the transaction to that account.
Complete the agreement.
Customers review the required terms. For a configured single-contract purchase, the signer reviews the document, supplies their legal name and declaration, and uses the enabled typed or drawn signature method.
Choose the available method.
Use an eligible saved payment method or enter a new one through the configured checkout. Optional saving of the new method supports future eligible purchases.
Complete the purchase.
The configured Stripe payment and order flow retain the selected service and customer context for the office to fulfill.
Explore the complete purchase experience

After the transaction

Give customers a reason to return to their account.

Payment history lives alongside service details, invoice documents and upcoming visits. Customers can view existing saved cards in their profile and use the supported account and notification controls.

Contract customers can review their cancellation terms and, where applicable, confirm the calculated early-termination fee and continue through the supported payment flow. The consequence is visible before they confirm the request.

With plan-enabled support, customers can raise a contextual ticket and follow its conversation and status. The office can review the connected invoice and payment history when resolving the question.

Explore customer self-service