About OrdexisOne

Built around
the whole business.

OrdexisOne connects the property and purchased service to the people, materials and administrative work required to deliver it.

We build a dedicated, configurable operating environment for service businesses. Selling the work, preparing the team, recording the visit and looking after the customer belong in the same business relationship.

Explore the platform 

From the property to the next visit

The context should survive the handoff.

When the address, scope, price and customer instructions are rebuilt in separate tools, the team has to carry the missing information. OrdexisOne keeps those details connected as the service moves between the customer, office and field.

Start with the property and the service.

The address helps determine the responsible location, service eligibility and geographic pricing. Measurements and service-specific questions describe the actual work, including the conditions that change its scope or price.

That gives the customer a relevant offer and gives the business a defined starting point for delivery.

The measured context of one customer property: service areas, access conditions and the work subjects that establish scope.A flat measured plan of illustrative property P-1042 at 17 Wyndham Crescent, a 30.0 by 20.0 metre plot served by the north location in service area 3. The plan records a front garden of 110 square metres, a driveway of 30 square metres, a house footprint of 192 square metres, a rear lawn of 165 square metres, planting beds of 21 square metres and a terrace of 24 square metres, with a side gate of 1.2 metres clear width and a front door reached by two steps. The property record carries the address, the responsible location, the service area, the recorded dimensions, the five measured service areas totalling 350 square metres and the recorded access conditions. The work subjects established from the property qualify lawn care, pressure washing and planting beds, while the fence repair request needs a quote visit first. No price amount is printed and the customer and the field team read the same measured record.ABOUT / THE PROPERTY AND THE SERVICEOne measured property, shared by both sides of the work.17 WYNDHAM CRESCENT · PROPERTY P-1042 · NORTH LOCATION · SERVICE AREA 3 · PLOT 30.0 × 20.0 m · RECORD KEPT WITH THE PROPERTYTHE MEASURED PROPERTY30.0 m frontage at the streetFRONT DOOR · 2 STEPSGATE1.2 mFRONT GARDEN110 m²DRIVEWAYHOUSE FOOTPRINT · 192 m²SIDEACCESSREAR LAWN165 m²BEDSTERRACE20.0 m depthMEASURED SERVICE AREAS · RECORDED IN SQUARE METRESDRIVEWAY30 m²PLANTING BEDS21 m²TERRACE24 m²PROPERTY RECORD P-1042ADDRESS17 Wyndham CrescentRESPONSIBLE LOCATIONNorth locationSERVICE AREAArea 3RECORDED DIMENSIONS30.0 × 20.0 mMEASURED SERVICE AREAS5 zones · 350 m²ACCESS RECORDED2 gates · 1 step runWORK SUBJECTS THAT ESTABLISH SCOPELawn care165 m²Pressure washing54 m² pavingPlanting beds21 m²Fence repairQuote visitMeasured areas, gate widths and thestep run attach to the property, so theoffer and the field record match.Measured before the offerAreas, access and eligibility on one recordFour services qualified hereOne request needs a quote visit firstIllustrative property P-1042 · 30 × 20 m plot · measured zone areas, gate width and step count are recorded service valuesABOUT / THE PROPERTY AND THE SERVICEOne address, measured.17 Wyndham Crescent · P-1042North location · service area 3Plot 30 × 20 m · 5 service areasFront garden 110 m² · rear lawn 165 m²Planting beds 21 m² · terrace 24 m²Driveway 30 m² · house footprint 192 m²ACCESS RECORDEDGate 1.2 m each side · 1 step runLawn · pressure washing · bedsFence repair needs a quote visitMeasured before the offerAreas and access on one recordFour services qualifiedOne request needs a quote visitIllustrative property P-1042 · measured zones and recorded access

Make a sale the office can act on.

Eligible services can move through configured pricing, terms, required signing and payment into an order. The office retains the customer and service context when arranging appointments and staff.

Work that needs an assessment follows a quote-visit and manual-quote path. The customer chooses a quote option, giving the office the details it needs to arrange the agreed work.

Prepare the team for the visit.

Staff can open assigned stops and quote visits with property details and service instructions. Configured input profiles connect scheduled requirements to preparation manifests; field records retain time, reports and the inputs used, wasted or returned.

Keep the customer relationship after completion.

The customer returns to a branded account for services, invoices, supported payment actions and support. Eligible reorder and renewal paths connect the next purchase to the existing relationship.

Explore customer self-service 

How we think

Designed for the decisions service businesses make.

The business should be able to explain what it sold, why the price applies, who is responsible for the work and which decisions remain with the office.

Accountability

Pricing follows your configured rules.

Measurements, service models, condition answers, geographic modifiers and configured fees establish the eligible quote. The customer can understand the service being purchased, while the business retains the inputs behind the result.

The same principle applies to recurring work, preparation requirements and billing policies: define the relevant rules, retain their operating context and give exceptions a clear review path.

Explore configured pricing 
Three measured customer requests showing how defined scope decides the service, the preparation and whether a visit is needed.Three illustrative requests for the same configured cleaning service, each measured and answered. Request R-41 measures a driveway of 8.0 by 3.2 metres, 25.6 square metres of sealed concrete with a marked condition area of 0.9 square metres and clear access with a tap at the front, which the per-square-metre model answers with a standard single visit. Request R-57 measures a patio of 7.0 by 2.8 metres, 19.6 square metres of paving with moss recorded in the joints along the shaded edge, reached through a side gate 0.9 metres clear with no tap, so the joints are treated on a second visit. Request R-63 measures a boundary wall run of 14.0 by 2.4 metres, 33.6 square metres with flaking recorded in three areas and ladder access with no vehicle access, which needs a quote visit first. The measurements, condition answers and modifiers stay with the result, and an unclear request has a review path. No amount is printed.ABOUT / DEFINED SERVICE DECISIONSMeasured scope decides the service, not the other way round.THREE REQUESTS THROUGH THE SAME CONFIGURED RULES · MEASURED AREA, SURFACE CONDITION AND ACCESS ARE ANSWERED FOR EACH ONEREQUEST R-41 · DRIVEWAY WASH8.0 m wide3.2 mMARKED AREA 0.9 m²MEASURED AREA25.6 m²SURFACE ANSWERSealed concreteACCESSClear · tap at frontSERVICE MODELPer square metreStandard single visitMeasured 25.6 m² · access clearREQUEST R-57 · PATIO CLEAN7.0 m wide2.8 mSHADED EDGE RECORDEDMEASURED AREA19.6 m²SURFACE ANSWERMoss in the jointsACCESSGate 0.9 m · no tapSERVICE MODELPer square metreTwo visits in scopeJoints treated on a second visitREQUEST R-63 · BOUNDARY WALL14.0 m run2.4 mMARKED AREA · 3 PATCHESMEASURED AREA33.6 m²SURFACE ANSWERFlaking in 3 areasACCESSLadder · no vehicleSERVICE MODELAssessed scopeQuote visit requiredAssessed scope · ladder accessMeasured area, surface condition and access are answered per request: they decide the eligible scope, the preparationthe visit needs and whether the work can be offered without an assessment first.Inputs retained with the resultMeasurements, condition answers and modifiersExceptions have a review pathAn unclear request goes to a quote visitIllustrative requests R-41, R-57 and R-63 · areas, condition answers and access are recorded service values · no amount is printedABOUT / DEFINED SERVICE DECISIONSMeasured scope decides the service.R-41 · driveway wash25.6 m² sealed concrete · access clearStandard single visitR-57 · patio clean19.6 m² paving · moss in the jointsTwo visits in scopeR-63 · boundary wall33.6 m² rendered run · ladder accessQuote visit requiredThe answers decide the scope and the preparationInputs retained with the resultMeasurements and condition answersExceptions have a review pathAn unclear request goes to a quote visitIllustrative requests · recorded measurements and condition answers

Business identity

A dedicated environment for your business.

Your web address, service catalog and branding create an experience customers recognize. Carry your type, navigation and form styles through the customer, crew and office areas of your system.

Your dedicated system 

Continuity

People share context and have clear responsibilities.

Customers, staff and administrators reach the work their roles permit. Assigned jobs, maintained operating guidance and recorded activity help the team understand the service and the responsibility behind the next action.

Staff and access 

Growth

Shared standards can allow local decisions.

A multi-location business can set separate sharing rules for services, branding and operations. Branches can follow parent updates, start from a one-time copy or manage their own settings independently.

Location governance 

Our standard

Clear operating rules.
Practical choices for your team.

Your services, geography, people and commercial policies shape the system your business uses. Configure the work you sell and the responsibilities around it, with access and available capabilities defined for the operation.

The same foundation can support recurring programs, individual service calls and assessed projects. Each service keeps the qualification and delivery requirements relevant to that work.

Explore your industry 
Use the connections your operation needs.
Connect your payment, mapping, address lookup, email and weather services. These connections require setup, and phone location features require the appropriate device permissions.
Keep decisions available for review.
Authorized staff can review recorded activity, the results of billing rules and the available operating and financial reports, with the records behind each result.
Choose the capabilities that fit.
Feature availability and account limits vary by plan, role, location and configuration. The services and tools you choose determine what your team and customers can use.

Explore the connected platform and the operating tools behind your service business.

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