Job & stop tracking

Keep the record behind the completed visit.

Connect assignment, arrival, field time, service activity and the outcome at the property. OrdexisOne gives the office a way to understand how the work happened and gives staff the controls to record it.

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The completed property visit retains its assigned person, selected rooms, field observation, timing and actual input useIllustrative completed carpet-cleaning visit FR-810 at 47 Elm Court on September 16, 2026. Alex Rivera is assigned to stop 01 on W-18. The selected twelve-by-fifteen-foot study and sixteen-by-twenty-foot living room total five hundred square feet. Arrival is recorded at 09:02; field report F-810 records blocked study access, cleared at 09:07. The visit completes at 09:58 with fifty-one minutes on site and five minutes of hold time. Property usage U-810 records four and a half litres used, half a litre returned and zero waste. These are the records for this occurrence, not proof that every route stop, invoice or recurring agreement is complete.FR-810 · the completed visit47 Elm Court · carpet cleaning · 16 SepSelected roomsStudy180Living320180 + 320 = 500 sq ftAlex Rivera · U-037W-18 · stop 0109:02 arrival09:58 completed51 min on site · 5 min holdF-810 · access cleared 09:07U-810 · actual property use4.5 L used0.5 L returned0 L waste The completed property visit retains its assigned person, selected rooms, field observation, timing and actual input useIllustrative completed carpet-cleaning visit FR-810 at 47 Elm Court on September 16, 2026. Alex Rivera is assigned to stop 01 on W-18. The selected twelve-by-fifteen-foot study and sixteen-by-twenty-foot living room total five hundred square feet. Arrival is recorded at 09:02; field report F-810 records blocked study access, cleared at 09:07. The visit completes at 09:58 with fifty-one minutes on site and five minutes of hold time. Property usage U-810 records four and a half litres used, half a litre returned and zero waste. These are the records for this occurrence, not proof that every route stop, invoice or recurring agreement is complete.FR-810 · completed visit47 Elm Court · carpet cleaning16 Sep 2026 · W-18 · stop 01Alex Rivera · U-037Study180Living32012 × 15 ft + 16 × 20 ft500 sq ft selected09:02 · arrival recordedF-810 · study access blocked09:07 · access cleared09:58 · visit completed51 min on site · 5 min holdU-810 · actual property use4.5 L used0.5 L returned · 0 L wasteThis completed visit does notclose the whole route.

Distinguish travelling, working and waiting.

Route and property controls capture the different parts of the field day. Staff can review the active state and correct location events manually when needed.

Route state
Start, pause, resume and end the route. Retain the state of the assigned day as the team moves between properties.
Arrival and departure
Where enabled, detect entry to and exit from the property's mapped work area, or confirm entry manually. Location updates depend on the staff member's permission and your setup.
Driving, on-site and hold time
Record travel and time at the property separately from hold time. The distinction gives the office more detail than a single total time for the whole day.
Manual timing assistance
Use supported manual controls when automatic events need correction, helping the recorded activity reflect the visit staff actually carried out.
Property entry and the separate driving, hold and on-site records explain elapsed field timeIllustrative September 16, 2026 W-18 visit by Alex Rivera at 47 Elm Court. A closed operational geobox surrounds the whole depicted property and house. A new illustrative pre-arrival driving record runs from 08:50 to 09:02, twelve minutes. Entry is manually confirmed at 09:02. Existing records then show five minutes of hold until access is cleared at 09:07, followed by fifty-one minutes on site until departure and completion at 09:58. These three records total sixty-eight minutes. The approach path is schematic context, not GPS history or a distance/ETA calculation. The operational geobox is not proof of legal ownership or work completion.Travel, hold and work remain distinct.W-18 · Alex Rivera · 16 September47 Elm CourtHouseEntry confirmed 09:02Recorded time08:50–09:0212 min driving09:02–09:075 min hold09:07–09:5851 min on site68 minutes · driving, hold and on-site Property entry and the separate driving, hold and on-site records explain elapsed field timeIllustrative September 16, 2026 W-18 visit by Alex Rivera at 47 Elm Court. A closed operational geobox surrounds the whole depicted property and house. A new illustrative pre-arrival driving record runs from 08:50 to 09:02, twelve minutes. Entry is manually confirmed at 09:02. Existing records then show five minutes of hold until access is cleared at 09:07, followed by fifty-one minutes on site until departure and completion at 09:58. These three records total sixty-eight minutes. The approach path is schematic context, not GPS history or a distance/ETA calculation. The operational geobox is not proof of legal ownership or work completion.Travel, hold and workW-18 · Alex Rivera · 16 Sep47 Elm CourtHouseManual entry confirmed · 09:02Approach is schematic, not GPS.08:50–09:0212 min driving09:02–09:075 min holdAccess blocked09:07–09:5851 min on site68 minutes total12 driving + 5 hold + 51 on siteEntry alone does not prove service.
Record the work behind the status

Keep service activity and exceptions with the stop.

The property workflow allows staff to review service status and complete the work with its service details attached. Field records preserve what matters for the office's next question or action.

The same approach supports a technician callout, a cleaning visit, a treatment service or an assigned project stop. The configured service and field workflow determine what staff record.

Explore the full field workspace 

Consumables used at the property

With Input Usage enabled, record the quantities used, wasted and returned. Usage logs connect consumption to the route, service and property, keeping actual cost details available for review.

Explore input-use records 

Hazards and incidents

Submit hazard or accident reports with the relevant work details. The office can review the record when an issue affects the work or requires further attention.

General field reports

Record other field observations through the general report workflow. Keep the details for support, follow-up arrangements and discussion of the service delivered.

Supported pending field activity becomes a synchronized office record without completing the remaining routeIllustrative September 16 W-18 history, reviewed as of 10:04. Completed visit FR-810 at 47 Elm Court was saved locally at 09:58 while synchronization was pending. At 10:04 the supported record synchronized after reconnection. It retains the completed five-hundred-square-foot carpet service, study and living-room scope, field report F-810 with access cleared at 09:07, and associated property-use record U-810: four and a half litres used, half a litre returned, zero waste. Later W-18 stops at 18 Ash Road at 10:15 and 26 Birch Street at 11:15 remain scheduled. This single synchronized completion does not establish that the route is closed.Retained in the field. Ready for review.47 Elm Court · W-18/01 · 16 September09:58 · saved locallyPending sync10:04 · synchronizedOffice recordStudyLiving180320Study 180 + living 320 sq ftFR-810 · completed500 sq ft carpet serviceF-810 · access clearedU-810 · 4.5 L used0.5 L returned · 0 L wasteLater W-18 stops · still scheduled18 Ash Road · 10:1526 Birch Street · 11:15A completed stop does not close the whole route.FR-810 · retained through sync47 Elm · W-18/01 · 16 September09:58 · local savePending sync10:04 · synchronizedOffice record180320500 sq ft completedU-810 · 4.5 L used0.5 L returned · 0 L wasteF-810 · access cleared 09:07Next: 18 Ash 10:15 · 26 Birch 11:15 Supported pending field activity becomes a synchronized office record without completing the remaining routeIllustrative September 16 W-18 history, reviewed as of 10:04. Completed visit FR-810 at 47 Elm Court was saved locally at 09:58 while synchronization was pending. At 10:04 the supported record synchronized after reconnection. It retains the completed five-hundred-square-foot carpet service, study and living-room scope, field report F-810 with access cleared at 09:07, and associated property-use record U-810: four and a half litres used, half a litre returned, zero waste. Later W-18 stops at 18 Ash Road at 10:15 and 26 Birch Street at 11:15 remain scheduled. This single synchronized completion does not establish that the route is closed.FR-810 · retained through sync47 Elm Court · W-18 / stop 0116 September · as of 10:0409:58 · saved locallyPending synchronization10:04 · synchronizedOffice record after reconnectionStudy180Living320500 sq ft carpet serviceF-810 · access cleared 09:07U-810 · property quantities4.5 L used0.5 L returned · 0 L wasteLater stops · still scheduled18 Ash Road · 10:1526 Birch Street · 11:15One completed stop does notclose the whole route.Supported field activity only.
A record that reaches the office

Preserve supported activity through the end of the route.

Handle a connection interruption

Supported field actions can be kept during a connection interruption. Staff can see what is waiting to send, and those actions are sent when the connection returns.

Close the assigned day

Review the end-of-route state and enter an approved route-end zone when required. Reconcile route activity and materials so the operating record includes completion and the quantities that returned.

Keep scheduled service visible

In the Service Schedule Operations Console, the office can search and review individual scheduled visits with their time, status, order, service and property details.

Explore scheduled-work oversight 
Use the evidence the operation captured

Review performance and resolve questions with context.

Routing Metrics connects route runs, stops, inputs and financial views. Open the detail behind a result and see how staff time and service activity relate to the customer work.

Inspect the relevant stop

Review stop date, staff, customer, service, status, travel time, property time, revenue and available financial results. Route details show the wider run and supply usage.

Filter the operational view

Focus by employee, customer, service, route area, run type, run or stop status and input. Review completion and outcomes alongside driving, on-site and hold time.

See where information is incomplete

Location-signal quality, missing events and gaps in recorded history show limits in the available information. Use these indicators when interpreting time, cost and profitability views.

Explore route and financial reporting 

Connect the field record to your operation.

Staff use the tools in a supported web browser. Location assistance depends on device permission, browser support and setup. Input records require the relevant tools to be enabled, and keeping work during a connection interruption is limited to supported field actions.

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