Open OrdexisOne in your browser or install the Progressive Web App directly onto your device. Your business URL, brand and operating records stay at the center of the experience.
Use iOS, Android, Windows, macOS or Linux with a supported browser. The office plans and manages the operation; field staff work through assigned visits; customers manage their own service relationship.
Two ways to reach your OrdexisOne environment. Both use your business’s configured address and the tools available to your account.
Visit your business’s OrdexisOne address in a supported web browser. Open the customer, staff, outreach or office entry point appropriate to your role.
Install the Progressive Web App through your browser. Launch it from your Home Screen, Dock, desktop or app launcher, according to your device and browser.
Installation adds a convenient way to open your system. It does not change your plan or permissions, and it does not make every workflow available offline.
Choose the screen that fits the task. The office and field team work with the relevant customer, property and service records in the same business system.
Review calendars, arrange one-time or recurring appointments, and assign or reassign the staff doing the work.
Open assigned routes and stops with the property, service scope, access notes and preparation details.
Review the recorded visit, timing, field reports and supported input-usage records for follow-up.
Record arrival, work time, completion and reports. Where Input Usage is enabled, record what was used, wasted or returned.
Handle customer records, orders, quote activity, invoices, payments and authorized administration.
Customers review services and invoices in their own portal. Authorized staff reach supported office workflows when a decision needs attention.
Mobile access does not give every role the full office workspace. Tools follow your permissions, plan and setup; larger screens remain useful for complex configuration and administration.
The staff portal opens with the signed-in person's assigned jobs, quote visits, routes, time records and relevant performance information.
Open assigned stops with customer, property and service details. Review the route sequence and supported map guidance. Where Input Usage is enabled, use the manifest and preparation actions for the materials and mixtures the scheduled services require.
Use route and property timing, arrival and departure confirmation, service status and completion. Record inputs used, wasted or returned, and submit accident, hazard or general reports with the relevant work details.
Work through assigned quote visits and supported quote outcomes. Clock in, record breaks, review time history, request time off and use internal support where enabled. Staff profile and account security controls stay within the same portal.
The public buying journey qualifies the property and presents eligible services, pricing and purchase or quote paths. Signed-in customers can review upcoming work, services, invoices, payments and quote activity.
Supported rescheduling, reorder, renewal, address and account actions give customers a practical way to manage the relationship. The available action follows the service, account and business rules you have configured.
See customer self-serviceThe outreach portal gives representatives their assigned campaign and property details in a phone browser. Geographic campaigns can cover thousands of homes, with field activity tied to the campaign and representative.
Available sales tools keep the property, customer and order details together. The person speaking to the customer works within the same configured service and pricing operation.
Explore geographic outreachAuthorized staff can use the main office tools on supported desktop and mobile layouts.
Roles, permissions and location scope continue to govern access. A smaller screen does not change who is allowed to see or manage the underlying records.
Supported administration includes users, orders, invoices, quote visits, manual quotes, quote tracking and support. Keep the customer record available when a decision needs office attention.
Appointments and service schedules provide the calendar and individual visit details for assigned work. Other office tools adapt to smaller screens where supported; availability varies by screen and task.
Choose the supported screen and workflow for the task. Complex administration and configuration can still call for a larger workspace.
Explore appointment administrationStart at your business’s OrdexisOne URL, rather than this marketing website. Choose the browser instructions for your device, then launch the installed app to reach your environment.
Your branded environment brings the supported portals together. Customers and staff use the entry point appropriate to their role, with the business identity carried through the experience.
Some field actions can keep work during a connection interruption. Staff can see what is waiting to send, and supported work is sent when the connection returns.
Connectivity behavior depends on the action. Staff should check route progress and sending status to confirm that work has reached the office record.
Location updates, mapping, voice guidance and keeping the screen awake depend on browser support, permissions and the configured providers. Staff use the available controls in the active browser session.
Use the browser-based tools on supported devices. Available features depend on your plan, business setup and each person's access.
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