Assigned staff and the service work share a geographic route contextBefore the September 10 start of W-11 in Maple West, Alex Rivera U-037 is assigned window cleaning at 31 Willow, surface cleaning at 86 Cedar and gutter service at 12 Birch. The schematic closed route area and street-following sequence retain the same geography shown in the dispatch example. The assignment is not a shortest-path guarantee or a live location trace. Manifest M-511 is generated, with preparation checks still pending.MAPLE WEST / SEPTEMBER 10An assigned day, with the work attached.12331 Willow86 Cedar12 BirchWILLOWCEDARBIRCHW-11Alex RiveraU-037 · assigned09:00Planned start1 Window work2 Surface work3 Gutter workM-511 generated · preparation checks pendingSchematic assigned sequence and route area · before departure
Route planning

Plan the route around the work at every stop.

Keep geography, staff assignments, service requirements and field activity connected. OrdexisOne gives the team the route context needed to prepare the day, work at each property and review what happened.

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Start with ownership of the work

Connect the service territory to its assigned staff.

Staff Routing lets the office assign people to routes or geographic work for the relevant business date and location. Boundaries and route structures provide the operating foundation consumed by the staff portal.

The route belongs to the same business geography used to qualify customer properties. Location, staff, boundaries, routes and permissions determine the assignments available to the operation.

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Define the route geography
Use the configured boundary and route structures to describe the area being served. Staff Routing supports review of that geography alongside the assignment context.
Choose the people and business date
Control which staff receive the route or geographic work. Keep the responsible location and the operating date explicit when arranging assignments.
Carry the work into the staff portal
Assigned service jobs and quote visits retain customer, property and service information. Staff can review the route sequence and map context as part of their day.
Preparation is part of a usable route

Know what the stops require before departure.

A sequence of addresses is only part of the plan. Each stop brings its service scope, property information and, where configured, the inputs needed to perform the work.

Review the assigned visits

Open customer, property and service details alongside assigned quote visits. Understand the work at the stops and the sequence available in the route workspace.

One-time service, recurring visits and assessments can all use the connected field experience, with the relevant assignment and scope attached.

Prepare service-driven quantities

When Input Usage is enabled, scheduled work and configured profiles calculate required inputs. Generate and lock the manifest, then check, pick, load, package or mix the items required by the route.

The prepared manifest stays available during field work so consumption and returns have a planned basis.

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The service scope at each stop determines the route input requirementW18 on September 16 includes 500 square feet of carpet at 47 Elm Court, 300 at 18 Ash Road and 700 at 26 Birch. An illustrative C17 profile of one litre per hundred square feet requires five, three and seven litres respectively, fifteen litres total. Manifest M818 is locked at 08:00 and checked by Alex at 08:05, with fifteen litres prepared. These are preparation quantities, not actual consumption.W18 / SEPTEMBER 16 / CARPET CLEANINGPrepare for the work at all three stops.01 / 47 Elm Court500 sq ft5 L required02 / 18 Ash Road300 sq ft3 L required03 / 26 Birch700 sq ft7 L requiredMANIFEST M81815 LC17 required / preparedLocked 08:00Alex checked 08:051,500 sq ft scheduled · configured C17 profile: 1 L per 100 sq ftIllustrative service preparation · required quantities precede actual field consumptionW18 / SEPTEMBER 16 / CARPET CLEANINGThree stops. One prepared requirement.47 Elm Court500 sq ft5 L18 Ash Road300 sq ft3 L26 Birch700 sq ft7 LM818 · 15 L C17 required / preparedLocked 08:00 · Alex checked 08:05Configured profile: 1 L / 100 sq ftIllustrative quantities · actual consumption recorded at the stop
The route in use

Keep navigation, stop work and timing together.

Staff can start, pause, resume and end the route. Supported map presentation, turn guidance and voice controls help the team follow the assigned day, with location updates captured when the user grants permission.

Supported browsers can keep the active route screen awake. Nearby-resource search provides access to gas, food and restroom information within the field experience.

The property stop retains access delays, completed work and actual input usageAt 47 Elm Court on W18, September 16, Alex arrives at 09:02. A five-minute access hold is recorded; access clears at 09:07 and fifty-one on-site minutes follow, with FR810 complete at 09:58. The 500 square foot carpet scope contains a 180 square foot study and 320 square foot living room. U810 records 4.5 litres of C17 used, half a litre returned and zero waste against the five-litre requirement.W18 / STOP 01 / SEPTEMBER 1647 Elm Court · AlexStudy180Living320500 sq ft carpet09:02Arrival recorded09:07Access cleared · 5 min hold09:58FR810 complete · 51 min workU810 / C17 ACTUAL USAGE4.5 L used0.5 L returned0 wasteIllustrative field record · 5 L planned, actual quantities recorded at this stop

Record activity at the property

Use supported geobox entry and exit or manual assistance to capture the visit. Driving, on-site and hold time distinguish travel, service work and waiting.

Keep exceptions with the work

Field, hazard and incident reports preserve operational context. Record input quantities used, wasted or returned where that workflow is enabled.

Finish with the route state accounted for

Review route completion, use an approved route-end zone when required and reconcile the activity and materials. Pending supported field actions can synchronize after a connection interruption.

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Review the route using the work that was recorded.

Routing Metrics brings route runs, stops, inputs and financial context into operational review. See where the day went and inspect the records behind a result.

Route and stop performance
Review run date, staff, status, distance, time, revenue and gross result. Inspect stops by customer, service, status, travel and property time.
Useful operating filters
Filter by employee, customer, service, route division, run kind, run status, stop status and input to focus the review.
Consumption and actual cost
Review input usage, waste, returns and recorded cost across jobs. A route detail connects route, stop, input and financial views.
Data coverage
GPS quality, route-event coverage and audit gaps help explain where the available record is incomplete, keeping performance review grounded in the captured activity.

Configure route geography, staff assignments and connected services for your operation. Mapping and navigation depend on provider setup, supported browsers and location permissions; input preparation depends on the enabled plan.

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