Sell cleaning services with the property and system details attached. OrdexisOne connects your service menu, customer questions, crew schedule, field work and billing in your company's branded environment.
A service label alone does not describe the property. Translate the questions your office already asks into configured service forms, then keep the answers with the buying journey.
Build individual services, packages and eligible add-ons around the work you actually deliver. If you offer dryer-vent cleaning alongside duct cleaning, make the scope and pricing of each clear in the configured catalog.
Set service descriptions, visibility, applicable customer types and geography. Customers review the calculated price and options before continuing through the purchase path.
Explore the service storefront →Configured checkout brings account details, business terms, any required agreement and provider payment into the branded buying session. The resulting order gives the office the purchased scope to arrange and assign.
Eligible returning customers can reorder supported services from their account; work that no longer qualifies returns to the appropriate catalog or quote path.
Schedule the requested assessment and prepare a manual quote with services, custom scope, pricing detail and alternatives where useful. Customers can review the packet, download the PDF and respond online.
Their accepted option records the decision for office follow-up. Your team confirms the next appointment and continues the order or invoicing process.
Explore quote visits and option packets →Carry the customer, property and selected service into an assigned appointment. Crews need the work they are delivering and its access context; dispatch needs to see those appointments across the available team.
Use day, week, month and staff-comparison calendar views to schedule one-time work. Assign staff, adjust appointment details or reassign work when the day changes, while preserving its customer and service context.
Manage the vehicles and equipment your business owns with asset records, usage and maintenance work. Record supported operating costs and maintenance rules so the tools behind the service remain part of the operation.
The staff portal presents assigned stops, service and property details, route sequence and map context. Quote visits and service jobs can both be part of the staff workspace.
The field workspace connects activity to the property. Staff can work with assigned service details, track the visit and submit reports that give the office operational context for follow-up.
Explore field operations →Supported entry and exit events, on-site and hold timers, and manual timing assistance help distinguish the time spent delivering work from time spent travelling.
General field, hazard and incident reports provide a place to record issues encountered during the visit. The office can review the context when arranging additional assessment or follow-up work.
Keep the customer, service, appointment and recorded activity connected. Available route and service metrics help you review where time went and which work requires a closer look.
Staff workflows use a responsive browser-based PWA. GPS, maps and other device-dependent behavior require the relevant permissions and configuration.
Present the customer with their charges, invoice PDF and payment history through the branded account. The office can review invoices and payment records in the same operating environment used to manage the work.
Configured invoice policies control when invoices are issued and how eligible recurring billing is handled. Processing outcomes and history support office oversight.
Explore invoicing →Keep completed service, invoices, upcoming work and support accessible through your own branded customer portal. When the customer needs service again, the account already belongs to your business.
Use eligible reorder actions for individual services and packages. If your business offers ongoing commercial service, configure the agreement, recurring appointments and billing around that actual offering.
Use branded email templates with supported customer and service data. Customer support requests and conversations stay in the account, giving the office a place to handle questions after the visit.
Explore branded email templates →Review available staff, service and customer performance using recorded field time, revenue and costs. For multiple locations, configure shared services and branding while retaining local pricing, geography and operating control.
Explore performance reporting →Your service catalog, sales, operations and customer accounts in a dedicated branded system. Advanced services, packages, agreements and automation depend on the selected plan and configuration.