Sell a clean that reflects the rooms, conditions and treatments involved. OrdexisOne connects the customer's choices to the scheduled job, crew preparation, recorded usage and invoice, with a branded account that makes returning easier.
A straightforward room clean, a staircase and a larger commercial area do not ask the same things of your team. Build service choices and qualification around the work your company offers, so the customer can see what is included and the office receives useful scope.
Room counts and measured areas
Offer supported fixed, unit or area-based pricing. Collect room quantities or the measurements required by the service, then apply configured minimums and quantity limits. Commercial floor areas can follow a different pricing setup from residential room packages.
Conditions that affect the job
Use service questions to capture carpet condition, particular areas of concern and access restrictions. Conditional questions let the next question depend on an earlier answer, with supported fees or modifiers linked to the relevant conditions.
Explicit service and treatment choices
Define the additional work you sell, such as stair cleaning or a treatment add-on, with its own description and pricing rules. Packages can combine eligible services so the purchased scope explains both the base clean and the extras selected.
Let straightforward work sell online. Give complex jobs a quote.
Use the same branded environment for a customer who knows the rooms they want cleaned and an account that needs the site assessed before a price can be agreed.
Configured services and packages
Customers choose eligible services, answer the required questions and review the configured price. Checkout collects the account information, required terms and agreements, and payment through your configured provider.
The purchased service scope stays with the order, giving the office the customer, property and service details needed to arrange the work.
Site visits and quoted work
Route work that needs assessment into a quote request. Schedule the visit, capture the scope and prepare a manual quote or option packet with the relevant line items, terms and expiry.
The customer can review the issued quote and record a decision. The office follows up on the accepted option with the appropriate scheduling, order or invoice steps.
A treatment sold to the customer creates a preparation requirement for the team. With Input Usage enabled, define cleaning products, units and costs, then connect the required quantities to your configured service profiles.
Mixture profiles describe the component products and quantities your business uses. The scheduled service demand helps establish what needs to be prepared before the crew leaves.
Forecast the requirement
Review demand from upcoming work against on-hand stock. Identify likely shortages and use the purchasing and receiving workflow to replenish the appropriate stock point.
Prepare the manifest
Generate the route's input requirements and use the supported check, pick, load and mix actions. The prepared manifest carries into the field workflow.
Record what the property used
Staff record used quantities, waste and returns with the service and property context. The office can compare planned requirements with recorded consumption and review the cost behind the work.
Maintain records for cleaning equipment and vehicles, including runtime or distance, fuel and oil costs, maintenance rules and work orders. Eligible route usage can feed the asset history used to plan upkeep.
Keep the customer, property and purchased services available with the assigned stop. The office manages the schedule; staff use the branded PWA to work through their route and record what happens at each visit.
Arrange the work around the property
Create one-time appointments or recurring patterns and assign the responsible staff. Day, week, month and staff views support planning and reassignment. Keep recorded access instructions and the agreed scope with the visit, whether it is a home, a turnover clean or a commercial property.
Staff can review stops and route information, record drive, on-site and hold time, and submit activity or issue reports. Input records retain what was used at the property. Supported location-assisted arrival and departure depend on permissions, the device and your configuration.
Keep the invoice connected to the order, customer and property. Service charges and selected extras remain part of the billing context, with invoice PDFs, payment history and status available to the office and customer.
For repeat commercial work, configure the supported invoice timing and cadence around the service agreement. Review automation settings and scheduler outcomes so billing follows your operating policy.
The system reads supported payment notifications and reconciles the payment automatically when all configured security checks match. Only a security mismatch requires office review, with the payment notification, invoice and reconciliation history connected.
Offer the configured card and e-transfer payment paths through the customer's account. E-transfer reconciliation requires the enabled capability and a supported mailbox connection.
Review recorded travel, on-site and hold time alongside service revenue and input costs. Compare customers, services, staff and routes to understand different kinds of cleaning work. Financial Tracking adds invoice and payment context, with coverage indicators that help identify missing operating data.
Give customers a reason to return to your business.
Your branded customer portal brings upcoming work, service history, invoice PDFs, payment history, quote visits and support into one account. Customers can use the rescheduling and account actions permitted by your rules.
Eligible services and packages can be reordered from the account. If the customer needs a different scope, they can return to the catalog or quote process. Branded email templates support service and account communication, while support conversations retain the history behind a question about the clean.
Build a continuing commercial service
Configure ongoing contracts with the included services, duration and billing terms. Recurring appointments turn that agreement into assigned visits, while the property and customer records preserve the service relationship across the work delivered.
Present your domain, branding and service catalog across the storefront, customer account and staff experience. Set staff roles and departments for appropriate access. Multi-location businesses can share selected branding, pricing and operating rules from a parent while managing local service territories and settings.
Choose the plan and enabled capabilities that fit your operation. Packages, contracts, conditions, add-ons, Input Usage and reconciliation depend on configuration and plan. Payment, mapping and email services require their provider connections.
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Final testing
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