Handyman business software

Small repairs. Multi-scope work.

A loose hinge, a wall repair and a list of installation jobs can all arrive in the same request. OrdexisOne helps you turn that list into a clear offer, prepare the visit and keep additional work connected to the property.

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One handyman request carrying three scopes of very different size, measured at one shared scale.Three scopes taken from one request at 47 Elm Court, drawn together at one shared scale of 125 pixels to the metre on a single datum. The first is a defined service call: a door being adjusted, 0.90 metres wide and 2.04 metres high, with the two hinge positions marked. The second is a multi-task visit: a wall patch measuring 1.20 by 0.60 metres and a shelf run of 1.80 metres in the same room, two items prepared for one visit. The third is a quoted improvement: a fitted base run 2.40 metres long with wall units over it, shown inside a dashed outline because the extent of the improvement is assessed on site before it is quoted. The recorded values, the dimensions and the dashed outline are illustrative service measurements, and the three groups share one scale.HANDYMAN / ONE REQUESTOne request can carry tasks of very different scope.47 ELM COURT · THREE ITEMS ON ONE REQUEST01 · DEFINED SERVICE CALL02 · MULTI-TASK VISIT03 · QUOTED IMPROVEMENT0.90 m2.04 m1.20 m0.60 m1.80 m2.40 mDoor adjustment · 2 doorsPatch and shelf · 2 itemsCabinet run · 2.40 mSold as a configured serviceFixed or unit price, quantities setSold as a multi-task visitSeveral items prepared for one visitAssessed, then quotedThe office reviews the request firstIllustrative handyman scopes · dimensions are service measurements · one scale across the three groupsHANDYMAN · ONE REQUESTTasks of very different scope.DOOR ADJUSTMENTWALL PATCH · SHELFCABINET RUN2 doors2 items2.40 mOne request, three different scopesFixed, unit or assessed — your rules set the pathIllustrative scopes · dimensions are service measurements

Defined service calls, multi-task visits and quoted improvements, in your company's branded system.

Make the request useful

Find out what is on the list.

Build service questions around the work you accept. Ask which tasks are involved, how many items need attention, what materials or surfaces are involved and what access the visit requires.

Conditional questions let a mounting request collect different detail from a door adjustment. Coverage checks qualify the property against your service area, so location context is established before a customer buys.

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Defined tasks
Configure fixed or unit-based offers for work with a known scope. Make quantities, minimums and optional additions explicit so the customer knows what the selected service includes.
Time-based services
Use a supported hourly pricing model where it suits the offer. Describe the included work and conditions clearly, then retain recorded on-site and hold time as part of the visit record.
Work requiring an assessment
Offer a quote visit for mixed or uncertain scopes. The office reviews the request and assigns the assessment before an estimator presents the proposed work.
Sell the whole agreed visit

Let the customer see what they are choosing.

A list of tasks needs an agreed boundary. Present the work and price in the right buying path, then give the office a usable decision.

Purchase a configured service

Eligible services can be sold through your storefront, including the packages or add-ons enabled for your business. Customers review applicable terms and the configured agreement, provide the required signature and complete provider-connected payment through checkout.

The order retains customer, property and service context for the office to arrange fulfillment.

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Choose a quoted scope

Build a manual quote with service and custom-work line items, notes, quantities and a price breakdown. Present alternatives when the customer is deciding between a limited repair and a wider set of improvements.

Customers can review and download the packet, accept or decline an option and leave a response. Acceptance records the choice; the office follows up with scheduling and the appropriate order or invoice.

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From selected scope to working visit

Prepare for the jobs that were actually agreed.

Keep the scope, access details and customer context attached to the appointment. Use the day, week, month and staff-comparison calendars to place the work, assign staff and make changes when plans move.

Separate an assessment visit from the accepted repair appointment. A later addition can receive its own quote and decision, while staying with the same customer and property.

Explore scheduling and assignments →

Account for the equipment behind the visit

Maintain equipment and vehicle records with usage, maintenance rules and work orders. Runtime, distance and recorded fuel or oil costs help retain the operating context around the assets your team depends on.

Explore equipment management →
The agreed multi-task visit at 47 Elm Court: three ordered items, each drawn at its work area in the property.Work order MW-021 at 47 Elm Court, agreed with the customer, carries three line items: a door adjustment for two doors, a drywall patch on the stair wall measuring 1.20 by 0.60 metres, and a shelf installation on the landing of 1.80 metres. The same three work areas are drawn in the property at one scale of 158 pixels to the metre — the door in the hall 0.90 metres wide and 2.04 metres high, the patch on the stair wall 1.6 metres above the hall floor, and the shelf run on the landing 1.4 metres above the upper floor — with the stair between the two storeys and the landing window shown. The dimensions and quantities are illustrative service measurements, and each work area is prepared from the recorded scope rather than from a detached message.HANDYMAN / THE AGREED VISITThe visit is prepared from the agreed scope.47 ELM COURT · WORK ORDER MW-021AGREED WITH THE CUSTOMER01Door adjustment2 doors02Drywall patch · stair wall1.20 × 0.60 m03Shelf installation · landing1.80 m runTHE AGREED WORK AREAS IN THE PROPERTY010.90 m2.04 m021.20 m0.60 mDrywall patch031.80 mPrepared from the agreed itemsScope, access and quantities on the appointmentA later addition is decided separatelyIt stays with the same customer and propertyIllustrative agreed visit · dimensions and quantities are service measurements · each work area is prepared from the recorded scopeHANDYMAN · THE AGREED VISITThe visit is prepared from the scope.DOOR ADJUSTMENTWALL PATCHSHELF RUN2 doors1.20 × 0.60 m1.80 mThree agreed items, one prepared visitScope, access and quantities stay on the appointmentIllustrative agreed visit · quantities are service measurements
On site

Keep the office connected to the work.

Staff open the assigned stop in a responsive PWA with the customer, property and selected services available. They can work from the recorded scope while adding the operational detail the office needs afterward.

One hall on a handyman visit: the agreed wall patch, and a length of skirting the visit found away from the wall.The hall at 47 Elm Court during work order MW-021, drawn flat at one scale of 145 pixels to the metre. The agreed work area is the wall patch of 1.20 by 0.60 metres, outlined and dimensioned as the order records it, with the hall door and a window on the same wall for scale. Separately, one length of skirting 1.50 metres long has come away from the wall; it is marked and labelled as observed on site rather than agreed, and it carries no dimension because nobody agreed it. The record strip beneath carries what the office receives: the agreed patch, the observed skirting, and a field report attached to the job, so the new issue can be given its own decision instead of arriving as a message detached from the work. Dimensions and quantities are illustrative service measurements.HANDYMAN / ON SITEThe visit records more than the agreed scope.47 ELM COURT · WORK ORDER MW-021 · ALEX RIVERA U-037AGREED · WALL PATCH1.20 m0.60 mOBSERVED · SKIRTING AWAY FROM THE WALLAGREED ON THE ORDERWall patch · 1.20 × 0.60 mOBSERVED ON SITESkirting away · 1.50 mRECORDED AGAINST THE JOBField report · job attachedWorked from the recorded scopeThe agreed patch, dimensioned on the orderObserved on site · needs a decisionRecorded against the job for office follow-upIllustrative on-site record · dimensions are service measurements · an observed issue is recorded against the job and needs its own decisionHANDYMAN · ON SITEThe visit records more than the agreed scope.AGREED · WALL PATCHOBSERVED · SKIRTING LOOSEWorked from the recorded scopeThe agreed patch, dimensioned on the orderObserved on site · needs a decisionRecorded against the job for office follow-upIllustrative on-site record · an observed issue needs its own decision

Record time and service activity

Track drive, on-site and hold time, review service status and complete the supported property workflow. Location-assisted arrival and departure use device permissions and your configured operating rules.

Raise issues in context

Submit general field reports, hazards or incidents with the job context attached. If a task needs more investigation or new approval, the office has a recorded issue to follow up rather than relying on a message detached from the work.

Retain a useful property history

Keep appointments, services, reports, customer decisions and invoice information connected. A return visit can start with the existing relationship and the specific new scope that needs attention.

Explore the staff field tools →

Finish the work with a clear account.

Prepare invoices with service charges and payment history attached to the customer. Customers can review charges, download PDFs and use the configured payment methods through their branded account.

Enable invoice timing and cadence rules where appropriate, and review the automation's recorded outcomes. For supported e-transfers, matching payments reconcile automatically when all configured security checks match. Only security mismatches require office review.

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The next list of jobs

Make it easy to come back.

The customer portal brings upcoming services, invoices, quote visits and support together. Customers can follow the account actions and rescheduling options allowed by your rules and keep a support conversation attached to their service relationship.

Eligible services can be reordered. New tasks can return to your catalog or quote path, while recurring appointments support the maintenance work your company offers to repeat customers.

Explore customer self-service →
One maintained property drawn twice: completed work on the ground floor and the next list of jobs on the first floor.47 Elm Court in the Maple West territory, drawn as the ground floor and the first floor at one scale of 59 pixels to the metre, with six visits recorded and the last visit completed on 14 May. On the ground floor the hall and the kitchen are outlined in a solid accent line because the work is completed and recorded: the door adjusted, the patch repaired, and a fitted cabinet run of 2.40 metres. On the first floor two areas are outlined with a dashed accent line because they are still on the next list: on the landing a shelf run of 1.80 metres outstanding from the agreed scope, and in the bedroom a new request to re-hang the wardrobe doors. The legend names the two states, and the same customer and property record carries both. Room outlines are diagrammatic and the marked areas show completed and outstanding work rather than a booking.HANDYMAN / THE PROPERTY THAT COMES BACKCompleted work and the next list, on one property.47 ELM COURT · SIX VISITS RECORDED · MAPLE WEST TERRITORYPLANS AT ONE SCALE · 8.0 × 5.0 MGROUND FLOORFIRST FLOORHALLCOMPLETEDDoor adjustedPatch repairedKITCHENLIVING ROOMCOMPLETEDCabinet run 2.40 mLANDINGOUTSTANDINGShelf run 1.80 mNEW REQUESTWardrobe doors re-hungBEDROOMBATHROOMCOMPLETED AND RECORDEDTHE NEXT LIST OF JOBSSIX VISITS RECORDED · LAST VISIT COMPLETED 14 MAY · THE ACCOUNT STAYS WITH THE PROPERTYCompleted and recorded at the propertySame customer, same property recordThe next list arrives the same wayReorder or a new request, then a decisionIllustrative property record · room outlines are diagrammatic · marked areas show completed and outstanding work, not a bookingHANDYMAN · THE PROPERTY THAT COMES BACKCompleted work and the next list.GROUND FLOORFIRST FLOORCOMPLETEDDoor adjustedPatch repairedNEW REQUESTWardrobe doorsCompleted and recorded at the propertySame customer, same property recordThe next list arrives the same wayReorder or a new request, then a decisionIllustrative property record · marked areas show completed and outstanding work

Keep a flexible business organized as it grows.

Review recorded service time, driving, revenue and available cost information by the relevant staff, customer and service. Understand the work behind a full diary with the coverage of your operating data visible.

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Use your company's branding across the storefront, customer account and staff experience. Location controls let expanding operations share selected configuration while keeping local services, geography and staffing appropriate to the team delivering the work.

Features depend on the selected plan, service setup and connected providers. Field workflows use a browser-based PWA on supported devices.

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