Property maintenance software

Every service. One property record.

A property can need weekly care, seasonal cleanups and a separately quoted improvement. OrdexisOne connects those services to the same customer and site, while giving each its own scope, schedule, crew instructions and billing rules.

Sell the program through your branded storefront, prepare the team for each visit and keep the office connected to the work happening on the property.

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A plan of the maintained plot at 47 Elm Court marking three serviced scopes — routine lawn care, seasonal cleanup and a separately quoted bed renovation — beside the recorded scope of each service.A flat plan of the maintained plot at 47 Elm Court, drawn at one scale of 20 drawing units to the metre over a plot of 24.0 by 25.0 metres. The plot is shown fully: a planting bed of 24 by 3 metres along the rear boundary, a rear lawn of 24 by 8 metres, a second planting bed of 4 by 8 metres beside the house, a house of 16 by 8 metres drawn with its wall thickness, partitions, door and window openings, a driveway of 4 by 14 metres to the street, and a front lawn of 20 by 6 metres. Three numbered markers sit on the serviced scopes: 01 on the rear lawn for routine lawn care, 02 on the rear bed for the seasonal cleanup and 03 on the side bed for the bed renovation. The recorded scope panel beside the plan holds the same three numbers: routine lawn care of 312 square metres of mown lawn on a weekly cadence recorded from week W19 and marked Recurring; a seasonal cleanup of 104 square metres of planting beds and lawn edges on a spring and fall cadence of two visits a year and marked Seasonal; and a bed renovation that rebuilds and plants 32 square metres as a one-time quote, quote O-266 accepted as option 02 and dated 16 June, marked One-time quote. Areas, dimensions, dates and record numbers are illustrative service measurements and no price amount is printed.PROPERTY MAINTENANCE / ONE PROPERTY, THREE SCOPESWeekly care, seasonal cleanups and a quoted improvement on one site.47 ELM COURT · PROPERTY RECORD · MAPLE WEST SERVICE AREA · 3 SCOPES ON FILESITE PLAN · PLOT 24.0 m × 25.0 m · ONE SCALE ACROSS THE SERVICED AREASBED 01REAR LAWNBED 02HOUSEFRONT LAWNDRIVE01020320.0 m8.0 m6.0 m3.0 mSTREET · FRONT BOUNDARYRECORDED SERVICE SCOPES47 Elm Court01Routine lawn careRecurringMown lawn, 312 m² across the front and rear areasRecorded cadence: weekly visit, W19 onward02Seasonal cleanupSeasonalPlanting beds and lawn edges, 104 m² clearedRecorded cadence: spring and fall, two visits a year03Bed renovationOne-time quoteBed 02 rebuilt and planted, 32 m² of the bed areaQuote O-266 · accepted option 02, dated 16 JuneOne property, three scopes, one recordEach scope keeps its own schedule, crew instructions and billing rulesIllustrative property maintenance record · areas, dimensions, dates and record numbers are service measurements · no price amount is printedPROPERTY MAINTENANCE · ONE PROPERTY, THREE SCOPESWeekly care, seasonal cleanups and a quoted improvement.BED 01REAR LAWNBED 02HOUSEFRONT LAWNDRIVE01020301 Routine lawn careMown lawn, 312 m², weekly02 Seasonal cleanupPlanting beds and edges, 104 m²,spring and fall03 Bed renovationBed 02 rebuilt, 32 m², quotedseparately as O-266Each scope is recorded on its ownOwn schedule, crew instructions and billing rulesIllustrative property maintenance record · areas and record numbers are service measurements
A program built around the site

Sell the right combination of services.

Build a catalog that reflects the work your company actually offers. Individual services, packages and ongoing contracts let a homeowner or commercial customer buy the appropriate level of care, with the property details carried into the resulting work.

Routine maintenance

Offer recurring lawn care, grounds maintenance or other regular visits with defined service scope and frequency. Keep extras such as treatments or additional areas explicit, so the recurring appointment represents what the customer bought.

Configure the agreement duration, included services and billing terms. The team can distinguish routine care from additional work that still needs a quote.

Seasonal services

Make spring preparation, fall cleanup or winter services available around your operating seasons. Use seasonal settings alongside each service's pricing and scheduling configuration, rather than treating every service as available throughout the year.

A customer can retain regular maintenance while purchasing a separate seasonal service against the same property.

Property improvements

Quote a bed renovation, mulch installation or other larger job using the measured scope and required work. The landscape estimator supports project components, material and labor requirements, and configured rates.

Present alternative scopes in a quote packet. Once the customer chooses an option, the office can follow up with scheduling and the appropriate order or invoice.

Explore the service storefront Explore estimates and options
Different services, different rules

Define what is included before the work is sold.

Lawn area, a cleanup's scope and the materials for a new planting bed require different questions. Configure qualification and pricing for the service being purchased, while keeping the address, customer and property context together.

Three property maintenance services measured on one scale: 312 square metres of mown lawn priced by area, 104 square metres of beds and edges priced per visit, and a 32 square metre bed renovation quoted from materials.A measured schedule of the ground three services at 47 Elm Court are counted from, all drawn at the same scale of nine drawing units to the metre. Routine lawn care is measured over the rear lawn of 24.0 by 8.0 metres and the front lawn of 20.0 by 6.0 metres, 312 square metres in total, with the house wall and a paved edge shown along the front lawn; it is priced by measured area and the recorded mowing frequency sets the recurring charge basis. Seasonal cleanup is measured over bed 01 of 24.0 by 3.0 metres and bed 02 of 4.0 by 8.0 metres, 104 square metres of planting beds and lawn edges in total, with the bed edging drawn along bed 01; it is priced per scheduled visit, two visits a year in spring and fall. The bed renovation covers the 32 square metres of bed 02, drawn at the same scale and marked with a dashed quoted envelope; it is quoted from the measured bed and its material quantities rather than from a recurring charge, accepted from quote O-266 option 02 dated 16 June. Areas, dimensions, dates and record values are illustrative service measurements, all three services share one drawing scale, and no price amount is printed.PROPERTY MAINTENANCE / WHAT EACH SERVICE IS MEASURED ONA lawn, a cleanup and a bed are qualified differently.47 ELM COURT · PROPERTY RECORD · MAPLE WEST SERVICE AREA · ADDRESS QUALIFIED BEFORE PRICINGMEASURED GROUND · ONE SCALE FOR ALL THREE SERVICESRECORDED QUALIFICATIONREAR LAWNFRONT LAWN+24.0 m20.0 m01ROUTINE LAWN CARE312 m²of mown lawn across the front and rear areasPriced by measured area.The recorded mowing frequency sets the recurring charge basisPriced by areaFrequency and included areas are configured per serviceBED 01EDGING+BED 0224.0 m4.0 m02SEASONAL CLEANUP104 m²of planting beds and lawn edges clearedPriced per scheduled visit.Two visits a year, spring and fall, set by the season presetsPriced per visitBeds, edges and cleared green waste are the recorded scope4.0 m8.0 msame scale as above03BED RENOVATION32 m²of bed 02, rebuilt and replanted as one quoted jobQuoted from the measured bed and its material quantities.Accepted from quote O-266, option 02, dated 16 JuneQuoted separatelyArea, fabric and mulch quantities are recorded on the quoteIllustrative property maintenance qualification · areas, dimensions and record values are service measurements · all three services are drawn at one scale · no price amount is printedPROPERTY MAINTENANCE · HOW EACH SERVICE IS MEASUREDA lawn, a cleanup and a bed are qualified differently.REAR LAWNFRONT LAWN+01 ROUTINE LAWN CARE312 m²mown lawn, priced by measured areaPriced by areaWeekly cadence across the front and rear areasBED 01EDGING+BED 0202 SEASONAL CLEANUP104 m²planting beds and lawn edges clearedPriced per visitTwo visits a year, spring and fallthe same scale as above03 BED RENOVATION32 m²bed 02 rebuilt and replantedQuoted separatelyArea, fabric and mulch recorded on the quoteIllustrative qualification · areas and record values are service measurements · one scale for all three
Qualify the address and service area
Check coverage and the serving location. Use property measurements where the service requires them, including supported manual or satellite-assisted area measurement. Geography can also contribute to configured price rules.
Ask questions that change the job
Use service forms and conditional questions to collect access restrictions, property conditions and the work requested. Attach supported fees, add-ons or pricing modifiers to the relevant answers.
Choose the appropriate pricing model
Configure supported fixed, hourly, area, unit, tiered or recurring pricing. Set quantities and minimums for the offer, and define the services, duration, renewal and cancellation terms of a contract.
Keep a route for work that needs inspection
Customers can request a quote visit when the scope needs review. The office schedules the visit and prepares the quote. Eligible configured services can instead proceed through branded checkout with required terms, agreements and payment.
Explore service pricing rules Explore contract configuration
Seasons, visits and responsibility

Plan the relationship. Assign each visit.

A recurring grounds visit and a one-time mulch installation can belong to the same property without sharing a timetable. Create the appropriate appointments and recurring patterns, then assign the staff responsible for each piece of work.

Day, week, month and staff views help the office review scheduled work and make changes. Service occurrences preserve the distinction between the continuing agreement and the visits that need to be delivered.

Explore scheduling and dispatch

Respond to the conditions around the service

Configure weather thresholds for the services affected by conditions. Service-confidence information and customer recommendations help identify visits that need attention; the office retains control of scheduling changes.

One piece of ground at 47 Elm Court shown through the four operating seasons at one scale, each with the measured condition that affects the work and the service state recorded against it.The same ground at 47 Elm Court drawn four times at one scale of 90 drawing units to the metre, once per operating season, on a single shared ground line. Every panel carries the same house wall section, 2.40 metres tall with two windows and a floor line, and the same front bed of 1.20 by 0.45 metres, so the property is recognisable across the seasons and only the condition changes. Spring, 15 March to 31 May: the water table stands 0.70 metres below the surface, the spring cleanup is recorded with 104 square metres of beds cut back and the edges re-cut, and the state is Monitor with the saturation on the record. Summer, 1 June to 31 August: growth of 55 millimetres stands above the cut, mowing visits are recorded every seven days over 312 square metres of lawn at a 40 millimetre cut height, and the state is All clear. Fall, 1 September to 30 November: the leaf load is cleared with a measured green-waste extent and 4.2 cubic metres recorded, and the state is Monitor. Winter, 1 December to 14 March: ground frost reaches 0.35 metres, the property is outside the seasonal operating period, no grounds visits are scheduled and the state is Season closed. Weather thresholds raise a service-confidence state on the visits a condition affects, and the office decides and records any change to the schedule. Dates, depths, areas and volumes are illustrative service measurements and no price amount is printed.PROPERTY MAINTENANCE / THE SEASON AROUND THE SERVICEThe season changes what each visit needs.47 ELM COURT · PROPERTY RECORD · GROUNDS PROGRAM AND ONE QUOTED BED RENOVATIONSEASONAL OPERATING PERIOD · MEASURED GROUND CONDITION · RECORDED SERVICE STATE01 SPRING15 MAR – 31 MAYBED0.70 mWATER TABLESpring cleanup recordedBeds cut back and edges re-cut · 104 m²MonitorSaturation state on the record02 SUMMER1 JUN – 31 AUGBEDGROWTH 55 mmMowing visits every 7 days312 m² of lawn cut · cut height 40 mmAll clearGrowth and cut height on file03 FALL1 SEP – 30 NOVBED1.60 mGREEN WASTEFall cleanup visit recordedLeaf fall cleared · 4.2 m³ of green wasteMonitorLeaf load on the record04 WINTER1 DEC – 14 MARBED0.35 mGROUND FROSTOutside the seasonal periodNo grounds visits scheduled at this propertySeason closedNo visits scheduledWeather thresholds raise a service-confidence state on the visits a condition affects · the office decides and records any change to the scheduleIllustrative property maintenance seasons · dates, depths, areas and volumes are service measurements · no price amount is printedPROPERTY MAINTENANCE · THE SEASON AROUND THE SERVICEThe season changes what each visit needs.01 SPRINGWater table 0.70 mMonitorCleanup on the record02 SUMMERGrowth 55 mmAll clearMown every 7 days03 FALLGreen waste 4.2 m³MonitorLeaf load on file04 WINTERGround frost 0.35 mSeason closedNo visits scheduledIllustrative seasons · dates, depths, areas and volumes are service measurements · the office keeps control of the schedule

Give the crew the context for today's work.

Arrive prepared

Staff open assigned stops with the property, customer and service details. Route and stop information, access notes and the specific job scope help the crew understand what this visit requires.

Record the visit

Capture drive, on-site and hold time, service activity and relevant field reports. Supported location-assisted arrival and departure depend on device permissions and your operating configuration.

Keep the office involved

Record hazards, incidents or other issues against the work. Office staff can review the recorded activity and handle follow-up with the customer while retaining the property's service context.

Explore the staff PWA and field tools
Prepare for the work you have sold

Treatments, stocked materials and equipment each need their own records.

A treatment round consumes seed or a configured mixture. A bed installation draws on stocked landscape materials. OrdexisOne supports those different preparation needs, alongside the equipment used to perform the work.

Recurring service inputs

Define lawn seed, fertilizer and weed-control products in the input catalog, with units, costs and service demand profiles. Configured mixtures connect the finished treatment to the component products needed to prepare it.

Use demand and shortage information to prepare for upcoming work. Manifests support picking, loading and mixing; crews can record quantities used, wasted and returned, so planned consumption can be compared with what was actually recorded.

Explore Input Usage

Materials for larger jobs

Track stocked supplies such as landscape fabric and mulch with their quantities and units. Keep reservations and recorded usage connected to the jobs drawing from that stock.

Material and supply records also provide units and costs for structured landscape estimates. A quoted improvement can account for the materials and labor in its scope before the office commits the work to a crew.

Explore inventory tracking Explore estimating materials
One crew yard at 47 Elm Court at one scale: the packages of a treatment round that weigh out a 10.0 kg batch, beside the fabric roll and mulch the 32 square metre bed takes from stock.One crew yard at 47 Elm Court, every object drawn at the same scale of 110 drawing units to the metre on a single ground line. On the left, recurring care: a fertilizer package of 0.50 by 0.75 metres and a seed package of 0.45 by 0.67 metres, and the mix bin they fill, giving a batch of 10.0 kilograms — 8.0 kilograms of fertilizer plus 2.0 kilograms of seed — prepared per round for the 312 square metre lawn. The round is recorded as used 9.6 kilograms, wasted 0.2 kilograms and returned 0.2 kilograms, which accounts for the whole 10.0 kilogram batch. On the right, the installation: a landscape fabric roll 1.40 metres wide and a bulk bay 2.00 metres wide holding the mulch issued for bed 02. Bed 02 measures 32 square metres, so the fabric goes down as three strips of 1.40 metres across the 4.0 metre bed, 8.0 metres long each, which is 24.0 metres of roll, and the mulch at 75 millimetres over 32 square metres is 2.40 cubic metres. Package sizes, batch quantities, roll length and mulch depth are illustrative service measurements and no price amount is printed.PROPERTY MAINTENANCE / WHAT EACH JOB DRAWS ONA treatment round and an installation prepare differently.47 ELM COURT · PROPERTY RECORD · INPUT CATALOG AND STOCKED MATERIALS01RECURRING CARE · THE TREATMENT ROUND02INSTALLATION · MATERIALS FOR BED 02FERTILIZERSEEDPREPARED 10.0 kg0.75 m0.50 m0.45 m10.0 kgprepared per round for the 312 m² lawn8.0 kg fertilizer + 2.0 kg seed = 10.0 kg per roundRecorded at the round: used 9.6 kg · wasted 0.2 kg · returned 0.2 kgPrepared from the mix profileComponents, batch and recorded use in one recordFABRIC ROLL · 1.40 mMULCH BAY · 2.00 m2.40 m³ ISSUED1.40 m2.00 m24.0 m + 2.40 m³fabric and mulch for the 32 m² bed3 strips × 8.0 m = 24.0 m of roll over the 32 m² bedMulch at 75 mm over 32 m² = 2.40 m³ · issued against the jobStocked against the jobFabric and mulch with the recorded issue and returnIllustrative preparation · package sizes, batch quantities, roll length and mulch depth are service measurements · no price amount is printedPROPERTY MAINTENANCE · WHAT EACH JOB DRAWS ONTwo kinds of preparation, two kinds of record.01 RECURRING CARE10.0 kgfertilizer 8.0 kg + seed 2.0 kgPREPARED 10.0 kgUsed 9.6 · wasted 0.2 · returned 0.2 kgPrepared from the mix profileComponents and recorded use02 INSTALLATION24.0 m + 2.40 m³fabric and mulch for bed 02FABRIC ROLLMULCH BAY2.40 m³ issued3 strips × 8.0 m over the 32 m² bedStocked against the jobIssue and return recordedIllustrative preparation · quantities are service measurements · no price amount is printed

Keep working assets ready

Maintain equipment and vehicle records with runtime or distance, fuel and oil costs, maintenance rules and work orders. Review eligible route usage against those assets, so equipment upkeep is part of the operating record.

Explore equipment and vehicles
The agreement and the payment

Bill for the program and the additional work.

A maintenance agreement can have a different billing cadence from a separately approved improvement. Keep service charges, invoice history and recorded payments connected to the customer and property, so the office can explain what each invoice covers.

Explore invoicing
A dated billing record at 47 Elm Court: four monthly agreement charges and their matched payments on one cadence, against a separately quoted bed renovation with its own charge and payment.A dated record of two billing streams on one customer account at 47 Elm Court. On the agreement rail, four dated visits and the charge each one raised: a spring cleanup on 3 March charged as invoice I-233 on 3 March and matched on 6 March, then mowing visits on 3 April charged as I-234 and matched on 6 April, on 3 May charged as I-235 and matched on 5 May, and on 3 June charged as I-236 and matched on 6 June — a recurring monthly cadence. On the separately quoted rail, one dated event: the bed renovation on 16 June, quoted as O-266 and accepted that day, charged as invoice I-237 on 18 June and matched on 21 June, covering the 32 square metres of bed 02 rebuilt. The recorded row beneath holds the customer and property 47 Elm Court, the monthly grounds program agreement, five charges on record — four agreement charges and one improvement charge — and a balance settled in full. Five charges were raised and five payments matched; e-transfers reconcile automatically when every configured security check matches, and only a security mismatch routes the exception to the office for review. Dates, counts and record numbers are illustrative service measurements and no price amount is printed.PROPERTY MAINTENANCE / THE AGREEMENT AND THE ADDITIONAL WORKTwo billing cadences, one customer account.47 ELM COURT · CUSTOMER RECORD · 4 AGREEMENT CHARGES AND 1 QUOTED IMPROVEMENTAGREEMENT VISITS AND THEIR CHARGES · MONTHLY, ON THE 3RDSEPARATELY QUOTED · BED RENOVATION3 MARSpring cleanupI-2333 MarMatched 6 Mar3 APRMowing visitI-2343 AprMatched 6 Apr3 MAYMowing visitI-2353 MayMatched 5 May3 JUNMowing visitI-2363 JunMatched 6 Jun16 JUNBed renovationI-23718 JunMatched 21 JunQuote O-266 accepted 16 JuneBed 02 rebuilt, 32 m² of bed areaRECORDED ON THE CUSTOMER AND THE PROPERTYCUSTOMER47 Elm CourtAGREEMENTGrounds program · monthlyCHARGES ON RECORD4 agreement + 1 improvementBALANCESettled in fullFive charges, five payments matchedAgreement and improvement settle on one customer recordOnly a mismatch needs the officeAutomatic reconciliation when the security checks matchIllustrative billing record · dates, counts and record numbers are service measurements · no price amount is printedPROPERTY MAINTENANCE · THE AGREEMENT AND THE ADDITIONAL WORKTwo billing cadences, one customer account.3 MARSpring cleanupI-2333 MarMatched 6 Mar3 MAYMowing visitI-2353 MayMatched 5 May3 JUNMowing visitI-2363 JunMatched 6 Jun16 JUNBed renovationI-23718 JunMatched 21 JunQuote O-266 accepted 16 JuneAGREEMENTGrounds program · monthlyBALANCESettled in fullFive charges, five payments matchedAgreement and improvement on one recordOnly a mismatch needs the officeReconciled when the security checks matchIllustrative billing record · dates and record numbers are service measurements

Apply the agreed billing rules

Configure invoice timing and cadence for the enabled workflow. Automation settings, simulations and scheduler outcomes help the office inspect the policy and monitor what happened. Grace and suspension rules follow your configuration.

Give the customer a clear account

Customers can view charges, download invoice PDFs and review payment history in the branded portal. Offer configured card and supported e-transfer payment paths alongside the relevant service and agreement information.

Reconcile e-transfers automatically

With e-transfer reconciliation enabled and the supported mailbox connected, the system reads payment notifications and reconciles the payment automatically when all configured security checks match. Only a security mismatch requires office review, with the notification and invoice context retained.

Explore automatic reconciliation
Service between the visits

Keep the customer connected to their property care.

Give homeowners and commercial contacts a branded account where upcoming services, invoices, payments, quote visits and support are accessible together. A question about a visit starts with the service relationship already in place.

Explore customer self-service

Handle changes and questions in context

Customers can use the account actions and rescheduling options permitted by your rules. Support tickets retain the conversation and history, helping the office follow through on a service question or an issue reported at the site.

Make the next service easier to buy

Eligible individual services, packages and contracts can be reordered through the portal. Work that needs a different scope can return to the catalog or quote process. Branded email templates support account and service communication using the relevant customer information.

An operation that can grow

Understand the work. Build the territory.

Review the services behind the customer relationship, develop demand around the areas you serve and keep control as more teams or locations join the business.

See the cost of maintaining each relationship

Review service revenue, invoice and payment status alongside recorded travel, on-site time and input costs. Compare customers, services, staff and routes to understand the contribution of regular care and the additional jobs around it.

Coverage indicators help you assess incomplete operating data. Financial Tracking supports business review alongside your accounting processes.

Explore operating reports

Sell more work in the areas you serve

For door-to-door growth, batch thousands of homes within geographic boxes or boundaries into an outreach campaign. Representatives record visits and callbacks and sell directly through the commerce engine, retaining campaign, property, representative and order context for office fulfillment.

Explore territory campaigns

Expand under your own brand

Run a dedicated white-label environment with your domain, storefront and customer and staff experiences. Staff roles control access. Multi-location settings let you share selected branding, catalog, pricing and operating rules from a parent while managing appropriate settings locally.

Explore location control

Bring your property programs into one operation.

Choose the plan and configuration for the services you offer. Packages, contracts, conditions, Input Usage, outreach and reconciliation depend on enabled capabilities. Payment, mapping and email services require the relevant connections.

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