Snow and ice service software

Storm operations, ready.

Keep the seasonal agreement, assigned properties and recorded visits together. OrdexisOne gives your office and field teams a shared operating context for winter service, from selling the account to reviewing the work and payment.

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Sell a defined service

Make the winter commitment clear.

The agreement establishes the services being purchased, the property they cover and the customer's terms. Your configured offers can distinguish a seasonal program from individual work and preserve those differences through scheduling and billing.

Qualify the property.

Check the address against the areas your business serves. Use relevant measurements and service-specific questions to capture access, surfaces and the parts of the site included in the offer. Geographic pricing context and configured condition fees can contribute to the price.

Explore service geography →

Define the commercial terms.

Build supported services, packages and contracts around your season. Configure included services, duration, billing and the applicable renewal or cancellation terms, then present the agreement through your company's branded purchase experience.

Explore contract configuration →

Review complex sites before selling.

Send properties that need assessment into an in-person quote request. The office arranges the visit and can prepare an option-based quote with scope notes and measurements. Customer acceptance records the choice for office follow-up and scheduling.

Explore quote visits and estimates →

Configure the winter offer and the availability of its included service.

NorthlineServices · Contracts

Create Contract

Basic Information

Display Price is for the store display only.

Storefront Media

Optional image and icon for storefront card headers.

Service Contracts *

Select service contracts to include in this contract. At least one service contract is required.

2 service contracts selected

Billing Frequency

Monthly: total price divided by 12, billed monthly for 12 months. Quarterly: total price divided by 4, billed every quarter. Yearly: full contract amount due on signup. Monthly and Quarterly billing require Start Date and End Date below.

Discount & Availability

Contract Service Period

Define when the actual contract service runs each year (month/day only). This is separate from store availability above.

Contract Period Start
Contract Period End

Contract runs November 1 – October 31 each year.

Location Availability (Optional)

Select specific boundaries, routes, or entire locations where this contract is available. Leave empty to apply to all locations.

0 assignments selected

Local draft · No contract is saved.

Office readiness

Organize the properties, people and equipment.

Keep seasonal operating periods and service arrangements in view while planning appointments and staff assignments. Review day, week and staff calendars to see the work your office has scheduled and make deliberate changes when conditions require them.

Know the sites on the run.

Staff routing organizes the geographic work and assigned property context. Preserve service instructions so a driveway visit and a commercial access area do not become interchangeable stops.

Explore scheduling and dispatch →

Use weather as operating context.

Configured weather conditions support service-confidence monitoring and rescheduling recommendations. The office uses that information to review affected work and manage its scheduling decisions.

Your team retains control over when to arrange, move or reassign a visit.

Prepare the assets before the run.

Manage vehicles and equipment with asset records, eligible assignments, maintenance rules and work orders. Distance, equipment runtime, fuel and oil records support readiness and operating-cost visibility.

Explore vehicle and equipment management →

Vehicles and equipment for winter service.

Prairie Snow ServicesVehicles & EquipmentFictional records
Sample workspace · Nothing is submitted.
Salt, de-icer and treatment inputs

Load for the treatment work on the run.

Snow clearing and ice treatment make different demands on preparation. Configure input records and service profiles for the salt, de-icer or other products your operation applies, connecting scheduled treatment work to the quantities needed.

Where you use a configured treatment mixture, mix profiles retain its components. Route manifests turn the planned service demand into picking, loading and applicable mixing checks before the team leaves.

Explore winter-service Input Usage →
See the demand ahead of the run
Forecast upcoming input needs and shortages from configured service requirements. Stock-point quantities, purchasing and receiving give the office the supply context needed to prepare the scheduled treatment work.
Record the product at the property
Staff record used, wasted and returned quantities in the supported field workflow. Keep the applied salt or treatment usage with the visit that consumed it, alongside the property and service context.
Review consumption with operating cost
Input unit costs and recorded usage contribute to the available expense and profitability views. Compare the treatment consumed with field time and service revenue when reviewing the winter account.

Configure the input required by an area-based de-icing service. This example defines the service profile; it does not show a generated manifest or recorded application.

NorthlineInput Usage · Service Profiles

Create Service Profile

Attach input items to a service with deterministic usage rules.

Profile behavior

Service model: SQFT Service. This service uses square footage. Set application rates by area so inventory usage scales automatically with property size.

Pricing Model: SQFT Service

Rules

Allowed for this service: Application Rate (Area), Fixed Quantity Per Visit, Conditional Add-On Quantity.

Rule Application Rate (Area)

Set amount applied per coverage area (example: 3.5 lb per 1,000 sqft).

Coverage preview

Select an input item to preview rate coverage.

Local profile draft · Nothing is submitted.
At the property

Keep a useful record of the visit.

The field team needs the assigned work and site details. The office needs to understand what happened there. OrdexisOne's branded staff PWA connects those two views without asking crews to work inside the full administration system.

Arrive with the assigned scope
Open the stop, customer and service information. Route and map context help staff understand the work assigned to them and the property receiving it.
Record travel and work time
Capture drive, on-site and hold activity. Supported GPS and geobox entry or exit assistance depend on configuration, device and permissions, with manual assistance available in the field workflow.
Keep exceptions with the site
Record hazards, incidents and general field reports when conditions or access need attention. The office can follow up using the context of that property and visit.
Review the completed activity
End-of-route activity and recorded stop work provide the basis for reviewing the run. Customer, staff and service context remain available when the office resolves a question.
Explore the staff field experience →

Mobile field reporting: record a hazard, incident or observation against the assigned property.

NorthlineRoutingAlex Morgan

Fictional sample assignments · Local preview only.

Invoices and payment

Bill the agreement your customer purchased.

Use configured invoice timing and cadence to support the seasonal or recurring arrangement. Preserve line items, invoice PDFs, payment status and history with the customer account so the office can explain the charge.

Invoice automation provides run outcomes and logs, with configured grace and suspension policies where used. Supported e-transfers reconcile automatically when all configured security measures match; security mismatches alone enter office review.

Explore automatic reconciliation →
Customer service

Keep questions connected to the winter account.

The branded portal gives customers access to supported service schedules, invoices, payments and account actions. Service and billing questions stay in support conversations with the existing customer context.

Customers can reorder eligible offers and use supported account actions under the terms you configure. Your office retains the history needed when discussing another season or a change in service.

Explore the customer portal →

E-transfer reconciliation availability: Growth, Professional or Business with a separate, dedicated payment inbox. All five security checks must match; mismatches require staff review.

Review this season. Prepare the next.

Compare supported route completion, driving and on-site time, revenue and cost measures. Customer, service and staff reporting helps the office understand the winter operation beyond the total number of scheduled visits.

If you also deliver lawn care or property maintenance, keep the customer and property relationship while changing the services and seasonal arrangements. Each offer retains its own rules, instructions and billing context.

Explore operating reports →

Style the product previews

Your branding, across every UI example.

Appearance
Logo & app icon
Buttons & inputs
Your business
Email addressContinue

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