Online service booking

Let customers arrange the work.
Keep the details with it.

Give new and returning customers a branded path to buy eligible services, request an assessment and manage supported booking actions. OrdexisOne carries the address, selected work and customer context into the order and schedule.

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The purchased service retains its property and qualificationPriya purchases O-302 for surface cleaning at72 Oak Lane. A20x20 foot patio and20x40 foot driveway total1200 square feet; the40x30 house is excluded. Water access is answered yes. Configured quote Q-302 is156 Canadian dollars, and the September2 purchase retains the property and selected scope for office fulfillment. Purchase is separate from appointment assignment.Buy the work with its details attached.Priya · 72 Oak Lane · WestHouseSelected surface work400 + 800 sq ft1,200 sq ft totalWater access: yesHouse excludedQ-302 · $156 CADO-302 · purchased2 September · office fulfillment follows the purchase

A useful booking starts before the calendar.

The office needs to know what the customer purchased and where it will be delivered. Collect those facts in the buying journey so the work reaches operations with a defined service and commercial context.

Qualify the address
Verify the property and resolve the serving location. Coverage checks use configured boundaries and routes so customers can see the services available to that address.
Choose the service
Browse individual offers, eligible bundles and ongoing plans. Categories, storefront groups, search and configured residential or commercial availability help customers find the work they need.
Describe the job
The selected service collects its required quantities, measurements or condition answers. Easy Quote and dynamic forms support relevant follow-up paths rather than asking every buyer the same questions.
Review the offer
Present the configured price, additions and applicable billing frequency. Customers can adjust eligible selections, save their quote or continue with the purchase.
A connected purchase

Bring identity, agreement and payment into the booking.

Existing customers can sign in and new customers can register within checkout. Contact details and configured business terms join the selected work before the transaction proceeds.

Where required, the supported single-contract path presents the agreement for page review, legal-name declaration and a typed or drawn signature according to configuration. The signing event stays connected to that agreement.

Configured Stripe checkout accepts eligible saved methods or new payment details, with optional saving for later use. Completing the checkout creates the order for your office to fulfill.

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Assessed work has a booking path too

Arrange a quote visit with the scope already attached.

The in-person request collects the verified property, contact details and description of the work before submitting it for office scheduling. A request becomes an accountable sales appointment with a status path for the customer.

Before the assessment

Customers receive an access code to look up the request and review the scheduled visit. They can request a permitted reschedule, use flexible scheduling options where configured or cancel the request.

After the quote is issued

The customer can review the proposal, compare available options and respond with an acceptance, decline or note. Acceptance records the selected option for office follow-up into the next scheduling and commercial actions.

The assessment preserves the measured repair and selected optionIllustrative QV-341 at72 Oak Lane, assessed by Riley on September8 from11:03 to11:27. A24-foot repair section is identified within the40-foot front gutter. Customer selects Q-341 optionA,24-foot repair for180 Canadian dollars. OptionB,40-foot replacement for320 dollars, has no response. Accepted optionA requires office follow-up; it is not booked repair work.Assess the work. Retain the decision.QV-341 · 72 Oak Lane · Riley40 ft front gutter24 ft repair section8 Sep · assessed 11:03–11:27A · repair $180B · replace $320AcceptedNo responseQ-341 · office follow-up before scheduling
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The next visit

Give returning customers a way to act.

The customer portal keeps upcoming services and historical purchases available after the first booking. Customers can see the property and service context, use allowed rescheduling actions and understand relevant account or service status.

Returning customers act without losing their service historyJamie, C-051, at48 Maple Crescent has a completed September8 service with invoice I-208 paid at64 Canadian dollars. The next September15 visit remains scheduled while request R-12 asks for September17 and is pending. A repeat purchase depends on current offer eligibility; no new order is shown.Jamie · 48 Maple CrescentService history stays with the next request.8 SEP · COMPLETED$64 paidInvoice I-20815 SEP · SCHEDULED17 Sep requestedR-12 · pending decisionReorder an eligible past serviceCurrent catalog and renewal rules govern the purchase.A pending change is not a confirmed new appointment.

Reorder work that is still eligible.

Customers can reorder past individual services, eligible packages and eligible contracts. Current catalog availability and renewal rules govern the next purchase; an unavailable offer can return the customer to the catalog or a new quote request.

Keep schedule questions in context.

Quote visits remain visible alongside the customer's service relationship. Supported account and support actions let the customer manage routine requests without losing the history of the work already arranged.

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Make booking part of your operation.

Configure your catalog, coverage, customer actions and payment providers in OrdexisOne. Advanced offers and support capabilities vary by plan and configuration.

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