Service commerce

Sell the service.
Carry the whole job forward.

Give customers a working buying experience under your brand. OrdexisOne connects service-area qualification, a configurable catalog, job details, pricing, agreements and payment to the order your operation must deliver.

One channel for the ways you sell.

Individual services, related bundles and ongoing plans can share the same customer and property context. A defined job can reach checkout; work needing an assessment enters a connected quote process.

One qualified property can have distinct individual, bundled and ongoing service offersIllustrative Maple West catalog options for 18 Market Street, before any purchase. The flat floor plan has 3,000 square feet with a 300-square-foot office excluded, leaving 2,700 square feet of floor care. Twelve marked perimeter glass panes are an additional defined cleaning scope. An individual floor-care visit is 210 Canadian dollars. A configured package combines floor care at 210 dollars with twelve interior glass panes at six dollars each, totalling 282 dollars. A separate three-month plan offers weekly floor care at 210 dollars per visit with monthly billing. Service frequency and billing cadence are separate. These are alternative eligible offers, not purchased orders or a guarantee that bundled services happen in the same appointment.One property. Three eligible offers.18 Market Street · illustrative catalog · CADSELECTED SERVICE SCOPEOffice · 300 sq ft2,700sq ft · floor care12 perimeter glass panesINDIVIDUAL SERVICEFloor care · $210One visit · 2,700 sq ftSERVICE PACKAGEFloor + interior glass$282 · floor and 12 panes3-MONTH PLAN$210 per visitWeekly floor care · monthly billing

A service catalog that reflects what you can deliver.

The storefront adapts to the operating location and the offers available there. Customers can search, browse categories and collections, see relevant descriptions and select eligible products without navigating your internal service list.

Sell individual work.

Present services with imagery, descriptions, variants and the applicable price information. Residential or commercial availability, active status and customer visibility determine what appears to the shopper.

Package related services.

Combine services into sellable bundles with configured pricing and customer-facing detail. Eligible add-ons let customers extend the work while preserving which additions belong to the selected service.

Offer an ongoing relationship.

Configure contract products with included services, duration, billing cadence and relevant renewal or cancellation behavior. The offer describes the work and terms behind the continuing charge.

Merchandise the catalog in your brand.

Categories and storefront groups organize services around customer needs. Maintain offer names, descriptions, media, availability and supporting rules so a broad catalog remains understandable as your business adds services.

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Keep the right offers in the right location.

Public-host and operating context resolve the serving location. Geographic availability, service rules and pricing context shape the offer the customer sees, supporting businesses with different local catalogs and service areas.

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Before the customer commits

Qualify the address and the actual work.

Address entry and verification establish the property, serving location and coverage against configured boundaries and routes. The customer learns whether the business can serve that address before building an unavailable order.

Then the selected service determines which job details to collect. Measurement, Easy Quote and dynamic forms provide different paths for different offers, rather than forcing every purchase through the same contact form.

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Coverage, measured work and a captured condition remain with the saved service quoteIllustrative commercial floor-care quote Q-720 for 18 Market Street. The verified address is served by West, with its schematic property completely inside the configured coverage boundary. The recorded floor footprint is 60 by 50 feet, 3,000 square feet; a 30-by-10-foot office is excluded, leaving 2,700 square feet. The customer-supplied access answer indicates service after closing with access from 18:00. A configured 75 Canadian dollar base plus 2,700 square feet at five cents produces a 210-dollar one-visit quote. The quote is saved with its context; this is not a purchase, scheduled visit, automatic survey or independent verification of the supplied measurements or answers.18 Market Street · eligible in WestCommercial floor care · a retained buying contextWEST COVERAGEOffice · 3002,700sq ft selected18 MARKET STREETProperty fully inside the coverage areaAddress verifiedServing location · WestCAPTURED ACCESSAfter closing? YesAccess from 18:00Customer-supplied answer2,700 sq ft3,000 less 300 sq ft officeQ-720 · saved quote$75 + (2,700 × $0.05)$210CAD · one visit
Use the right quantity
Supported measurement paths include drawing or brushing service areas on satellite imagery, refining the selection and manual measurements where allowed. The selected service's pricing model governs how quantities are used.
Ask the relevant questions
Ordered questions and groups collect service-specific information. Connected answers can reveal the next relevant question, while assigned conditions contribute the configured price or eligibility effects.
Preserve the buying context
The property, selected services, quantities and answers inform the quote. Saved quote continuity gives customers a way back when they need time to consider the purchase.
Your commercial rules

Show a price the business can explain.

Configured calculations bring the selected services, measured quantities and applicable rules into a customer decision. Present one-time and recurring totals, billing frequency, eligible add-ons and the components behind the price.

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Apply the rules that belong to the offer.

Supported service models use quantities, minimums and maximums, geographic modifiers, condition fees, discounts and stacking rules. Package and contract pricing retain their own commercial context.

Your team determines the supported configuration used for each service and which jobs should be sold through it.

Give the buyer room to decide.

Customers can review the calculation, adjust eligible options, save the quote or continue to checkout. Retained calculation and buying-session information also support the business's review of the path to purchase.

Account, agreement and payment

Make checkout a complete transaction.

A qualified online purchase can create the customer and order your office needs, with identity, terms, the required agreement and payment handled in the connected buying session.

A completed checkout retains the customer, qualified scope, signed agreement and payment for office schedulingIllustrative completed one-time commercial floor-care purchase O-720 by Priya Shah, customer C-074, for 18 Market Street. Saved quote Q-720 supplies the 2,700-square-foot floor scope, excluded office and after-18:00 access answer. Agreement A-720 has two reviewed pages and records Priya Shah’s name declaration and signature on October 2, 2026 at 10:14. Payment P-720 records 210 Canadian dollars paid. The completed purchase retains these records for the office. Scheduling and staff assignment remain next actions; no appointment or work completion is claimed.Purchased work. Retained agreement.Priya Shah · C-074 · 18 Market StreetOffice excluded2,700sq ft · floor careCaptured access · after 18:00ORDER O-720$210 paidP-720 · one-time service · CADQ-720 · scope retainedPurchase completeA-720 · 2 pages reviewedSigned 2 Oct, 10:14Priya Shah · name declaration and signature recordedOffice scheduling is next.Purchased work. Retained agreement.Priya Shah · C-074 · 18 Market StreetOffice excluded2,700sq ft · floor careO-720 · purchase complete$210 paid · P-720A-720 · 2 pages reviewedPriya Shah · signature recordedAfter 18:00 access · Q-720 scope retained · CADOffice scheduling is next.

Recognize the customer.

Existing customers sign in; new customers can register during checkout. Identity and contact information join the selected work, and the customer reviews the configured business terms before continuing.

Collect the required agreement.

The supported single-contract path can present multi-page content, require page review and collect a legal-name declaration with a typed or drawn signature according to configuration. The signing event remains connected to the agreement.

Take payment and create the order.

Configured Stripe checkout supports an eligible saved method or new payment details, with optional saving for future use. The completed checkout creates the order for the business to fulfill.

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Keep assessment work in the sales process.

Some requests need a person at the property. The guided in-person quote request collects the verified address, contact details and requested scope, then submits that context for office scheduling.

The customer receives an access-code status path to review the visit, use permitted scheduling actions and respond to the issued quote. Manual quote packets can present multiple options, measurements, breakdowns and a downloadable PDF.

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The sale becomes a continuing customer account.

The order retains customer, property, service and payment context. Appointment and staff workflows organize the work, while the branded customer portal keeps supported schedules, services, invoices and support available after purchase.

Returning customers can reorder eligible services, packages or contracts. Businesses offering cleaning, repairs, exterior work or ongoing care use the same commerce capabilities with their own service definitions and operating rules.

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